20NINE vs Salesforce Sales Cloud
Take a look at how
20NINE
and
Salesforce Sales Cloud
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
20NINE
scores
4.9
out of 5 from
18
reviews, while
Salesforce Sales Cloud
has been rated
4.4
out of 5 from
18560
reviews.
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Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
Learn more about Crevio
At a Glance
Overview
20NINE (also referenced as SalesBox – 20NINE TECH) is a modular super-app for micro and small businesses that combines CRM, document and contract management, e-signing, communications, marketing, recruitment/CV/consultant management, support/ticketing and a customer portal. It is designed to let ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Document Management add-on
$1.90
/ month
Flexible e-signing (usage)
$1.90
one-time
The Super App
$2.90
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Pros and Cons
- Very affordable per-user pricing (marketplace-quoted rates).
- Broad feature set in a single app, reducing tool sprawl.
- Integration with common tools (Office365, Google Workspace, Mailchimp, Fortnox, etc.).
- Mobile support and accessibility.
- Simple onboarding; users report being operational quickly.
- Some advanced features (deep forecasting, advanced custom objects/workflows) are less mature or unclear.
- Public documentation and training materials appear limited in depth.
- Support can be slower or limited by geography/time zones (implied in reviews).
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Reviewer's Segments
Small Business
66.67%
Mid Market
22.22%
Enterprise
11.11%
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Webinars
- Documentation
- Live Online
- Webinars
Integrations
Total integrations:
1
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- CoreMedia Experience Platform
- Demio
- Dropbox
- Emma
- Gmail
- GoToWebinar
- Helpdesk
- Leadpages
- LivePerson
- ON24
- Okta
- Pinecone
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- SpatialChat
- Supportbench
- SysTools IMAP Migration Tool
- Wappalyzer
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Total integrations:
40
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- CoreMedia Experience Platform
- Demio
- Dropbox
- Emma
- Gmail
- GoToWebinar
- Helpdesk
- Leadpages
- LivePerson
- ON24
- Okta
- Pinecone
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- SpatialChat
- Supportbench
- SysTools IMAP Migration Tool
- Wappalyzer
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software.
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