Act! vs Zendesk Sell

Take a look at how Act! and Zendesk Sell stack up against each other across pricing, features, and support using feedback from real users like yourself. Act! scores 3.9 out of 5 from 434 reviews, while Zendesk Sell has been rated 4.2 out of 5 from 482 reviews.
Share
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology
Act! CRM Software logo

Act!

3.9

( 434 )

Zendesk Sell CRM Software logo

Zendesk Sell

4.2

( 482 )

Start selling digital products with Crevio
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se... Learn more about Crevio
At a Glance
Act! CRM Software logo
Act!
Pricing not provided by vendor
Zendesk Sell CRM Software logo
Zendesk Sell
Starting at:
$19.00/month
Overview
Act! CRM Software logo
Act!
Act! is one of the pioneer brands in its space that evolved into a customer relationship management platform, and cloud-app with a browser-based front end. It offers an integrated email marketing platform that is ideal for small to mid-sized companies. The software also has an easy-to-use dashboa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Act! - Act! Homepage
View 1 images
Act! Screenshots
Act! Homepage
Act! Homepage
Zendesk Sell CRM Software logo
Zendesk Sell
A modern sales CRM designed to improve sales productivity, visibility into pipeline stages, lead/contact/deal tracking, workflow automation, revenue forecasting, and communication tools. It's positioned for teams looking to streamline the full sales cycle. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zendesk Sell
View 5 images
Zendesk Sell Screenshots
Zendesk Sell screenshot 1
Zendesk Sell screenshot 2
Zendesk Sell screenshot 3
Zendesk Sell screenshot 4
Zendesk Sell screenshot 5
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Act! CRM Software logo
Act!
No pricing information available
Zendesk Sell CRM Software logo
Zendesk Sell
Free trial available
Free plan available
Billing type Recurring Subscription
Sell Team
$19.00
/ month
Sell Growth
$55.00
/ month
Sell Professional
$115.00
/ month
Sell Enterprise
$169.00
/ month
See all pricing
Pros and Cons
Act! CRM Software logo
Act!
Pros

Not enough data available.

Cons

Not enough data available.

Zendesk Sell CRM Software logo
Zendesk Sell
Pros
  • All-in-one sales CRM with communication tracking (calls, texts, emails) and task management.
  • Rich API ecosystem: Core, Sync, Firehose, Search support for integrations and event streams.
  • Progressive feature set: teams can start small and scale with higher tiers.
  • Best practices and developer tools (ZCLI, custom objects) for extensibility.
  • Good pipeline visibility, forecasting and reporting.
Cons
  • Advanced features (lead scoring, deal scoring, multiple pipelines, roles & permissions) are locked to higher (more expensive) tiers.
  • AI-powered features / intelligent automation are more present in Suite/Support rather than core Sell; ambiguity around exact AI included in Sell tiers.
  • No self-hosting, no open-source version.
  • Language / locale support for Sell itself not clearly documented.
  • Potential cost escalation for growing teams due to per-seat pricing and expensive higher tiers.
Reviewer's Segments
Act! CRM Software logo
Act!
Small Business
77.42%
Mid Market
17.51%
Enterprise
5.07%
Zendesk Sell CRM Software logo
Zendesk Sell
Small Business
63.49%
Mid Market
29.46%
Enterprise
7.05%
Deployment
Act! CRM Software logo
Act!
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zendesk Sell CRM Software logo
Zendesk Sell
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Act! CRM Software logo
Act!
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Zendesk Sell CRM Software logo
Zendesk Sell
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Act! CRM Software logo
Act!
  • Documentation
  • Videos
Zendesk Sell CRM Software logo
Zendesk Sell
  • Documentation
  • Videos
Integrations
Act! CRM Software logo
Act!
Total integrations: 13
  • DocuSign
  • Dropbox
  • Dropbox Business
  • Evernote
  • Gmail
  • Google Calendar
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Microsoft Teams
  • Nextiva
  • OneDrive
  • Rippling
  • Shopify
  • Slack
  • SysTools IMAP Migration Tool
  • Xero
  • Zapier
  • Zendesk Chat
  • Zoom
Zendesk Sell CRM Software logo
Zendesk Sell
Total integrations: 9
  • DocuSign
  • Dropbox
  • Dropbox Business
  • Evernote
  • Gmail
  • Google Calendar
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Microsoft Teams
  • Nextiva
  • OneDrive
  • Rippling
  • Shopify
  • Slack
  • SysTools IMAP Migration Tool
  • Xero
  • Zapier
  • Zendesk Chat
  • Zoom
Top Alternatives
Act! CRM Software logo
Act!
See all alternatives
Zendesk Sell CRM Software logo
Zendesk Sell
See all alternatives
Company Details
Act! CRM Software logo
Act!
  • By Swiftpage
  • Located in Denver, Colorado, United States
  • Founded in 2001
Zendesk Sell CRM Software logo
Zendesk Sell
  • By Zendesk, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2007