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Methodology
BigCommerce Enterprise
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Lightspeed Retail POS
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At a Glance
Overview
BigCommerce Enterprise is a robust e-commerce platform designed for larger businesses with high-volume sales and custom requirements. It offers a range of core features such as custom product catalogs, multiple payment options, and advanced SEO tools to optimize your online store for better visib... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Lightspeed Retail POS (including legacy ShopKeep) is a cloud-based omnichannel retail POS and commerce platform offering robust inventory, multi-location management, customer loyalty, eCommerce integrations, payments, reporting, and extensibility via REST APIs. It targets independent and multi-ou... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Enterprise
$0.00
/ month
Standard
$39.00
/ month
Plus
$105.00
/ month
Pro
$399.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$89.00
/ month
Core
$149.00
/ month
Plus
$289.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Rich feature set with strong omnichannel and eCommerce support
- Robust inventory, vendor, pricing and multi-location management
- Good reporting, forecasting and insights on higher plans
- Extensible via API, custom roles and workflows
- Multi-language support and global presence
- Relatively high pricing compared to some competitors
- Advanced features restricted to higher-tier plans; legacy plan customers may miss out
- Offline mode and multi-currency/tax support can be limited depending on region/series
- Support languages and some technical support vary by region
- Third-party payment processor usage and fees may be constrained by regional policies
Reviewer's Segments
Insufficient data to show segment split
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- In Person
- Videos
- Documentation
- In Person
- Videos
Integrations
Total integrations:
19
- Avalara
- BigCommerce
- Brightpearl
- FreshBooks
- Gorgias
- HubSpot
- HubSpot Marketing Hub
- Intuit Mailchimp
- Klaviyo
- LoyaltyLion
- PayPal Payments Pro
- QuickBooks Online
- Rewind
- Shippo
- Shopify
- Stripe
- TaxJar
- WooCommerce
- Xero
- Yotpo
- Zapier
- Zoho CRM
Total integrations:
6
- Avalara
- BigCommerce
- Brightpearl
- FreshBooks
- Gorgias
- HubSpot
- HubSpot Marketing Hub
- Intuit Mailchimp
- Klaviyo
- LoyaltyLion
- PayPal Payments Pro
- QuickBooks Online
- Rewind
- Shippo
- Shopify
- Stripe
- TaxJar
- WooCommerce
- Xero
- Yotpo
- Zapier
- Zoho CRM
Top Alternatives
Categories
Common categories include: Omnichannel Commerce Software.
Company Details
- By BigCommerce
- Located in Austin, Texas, United States
- Founded in 2009
- By Lightspeed Commerce Inc.
- Located in Montreal, Québec, Canada
- Founded in 2005
