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Methodology
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At a Glance
Overview
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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1CRM is a cloud-based customer relationship management (CRM) platform designed to provide key business features that can help users manage sales, customer service, and business operations. The solution is known for helping customers generate leads, minimize costs, and boost sales & productivity t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Startup
$15.00
per seat / month
Startup+
$23.00
per seat / month
Startup+
$23.00
per seat / month
Professional
$33.00
per seat / month
Enterprise
$39.00
per seat / month
Pros and Cons
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Small Business
45.45%
Mid Market
54.55%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
24
- 8x8 Contact Center
- Android
- Authorize.Net
- Calendar
- Chargebee
- Chat2Desk
- ChatArt
- Dropbox
- Dropbox Business
- Google Analytics 360 Formerly Google Analytics Premium
- Google Maps API
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Joomla
- LiveChat
- Microsoft Teams
- MyOwnConference
- OneDrive
- Pinecone
- Ring Central
- SE Ranking
- Shift
- Shift4Shop
- SimplyCast
- Site123
- Skype
- Slack
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SysTools IMAP Migration Tool
- Twilio
- Userlike
- WooCommerce
- WordPress.com
- Xero
- Zapier
- Zoom
- iSpring Learn
- macOS
- tawk.to
Total integrations:
22
- 8x8 Contact Center
- Android
- Authorize.Net
- Calendar
- Chargebee
- Chat2Desk
- ChatArt
- Dropbox
- Dropbox Business
- Google Analytics 360 Formerly Google Analytics Premium
- Google Maps API
- Google Workspace
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Joomla
- LiveChat
- Microsoft Teams
- MyOwnConference
- OneDrive
- Pinecone
- Ring Central
- SE Ranking
- Shift
- Shift4Shop
- SimplyCast
- Site123
- Skype
- Slack
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SysTools IMAP Migration Tool
- Twilio
- Userlike
- WooCommerce
- WordPress.com
- Xero
- Zapier
- Zoom
- iSpring Learn
- macOS
- tawk.to
Top Alternatives
Categories
Company Details
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
- By 1CRM Corp.
- Located in Victoria, British Columbia, Canada
- Founded in 1997
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