Bitrix24 vs Zoho CRM Plus
Take a look at how Bitrix24 and Zoho CRM Plus stack up against each other across pricing, features, and support using feedback from real users like yourself. Bitrix24 scores 4.1 out of 5 from 515 reviews, while Zoho CRM Plus has been rated 4.3 out of 5 from 41 reviews.
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At a Glance
Overview
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Zoho CRM Plus provides a customer experience platform that lets you bridge the gap between your sales, marketing, and customer service teams so that you can ensure a seamless and exceptional customer experience. Zoho CRM Plus fuses tools like intelligent chatbots, sales automation, visitor tracki... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Basic
$57.00
per seat / month
Pros and Cons
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Small Business
56.1%
Mid Market
34.15%
Enterprise
9.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
23
- Asana
- Basecamp
- Box
- Calendar
- Chat2Desk
- ChatArt
- DocuSign
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- FreshBooks
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Google Workspace
- HubSpot
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Microsoft Teams
- MyOwnConference
- OneDrive
- Pinecone
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Slack
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Userlike
- WooCommerce
- WordPress.com
- Xero
- Zapier
- tawk.to
Total integrations:
22
- Asana
- Basecamp
- Box
- Calendar
- Chat2Desk
- ChatArt
- DocuSign
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- FreshBooks
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Google Workspace
- HubSpot
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Microsoft Teams
- MyOwnConference
- OneDrive
- Pinecone
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Slack
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Userlike
- WooCommerce
- WordPress.com
- Xero
- Zapier
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
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