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Methodology
Carepatron
4.6
( 128 )
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5.0
(1)
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At a Glance
Overview
Carepatron is an all-in-one, cloud-based practice management and EHR platform for healthcare teams and solo clinicians. It combines scheduling, telehealth (built-in video), clinical documentation with customizable templates, AI-powered scribing and summarization (AI Scribe v3.0), billing and invo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Wati is a SaaS platform for businesses to manage marketing, sales and support via messaging channels (primarily WhatsApp, plus Instagram, Facebook, RCS, SMS and TikTok). It provides a shared/team inbox, chatbots (no-code), AI agents and copilot, automation workflows, campaign broadcasting, CRM/sa... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Plus
$31.00
/ month
Advanced
$39.00
/ month
Managed Billing (RCM) Add-On
$99.00
/ month
Free trial available
Free plan available
Billing type
Perpetual License
Custom domain (add-on)
$50.00
one-time
Growth
$59.00
/ month
Pro
$119.00
/ month
Business
$279.00
/ month
Dedicated server (add-on)
$1000.00
/ month
PAYG (India)
Contact Us
Pros and Cons
- All-in-one feature set (scheduling, telehealth, clinical notes, billing) reduces need for multiple tools.
- AI Scribe included even in free tier.
- Transparent pricing tiers and a usable free plan.
- Strong security and compliance (HIPAA, GDPR, PIPEDA).
- International reach and multiple languages supported.
- Some advanced features (full insurance billing, e-prescribing, public API) limited to US or still under development.
- Free plan storage limited (1 GB).
- User reports of video/telehealth reliability and billing integration glitches.
- Per-user pricing can become costly for larger practices.
- Unified platform combining messaging, marketing, sales and support
- Strong WhatsApp Business API support with AI enhancements (agents, copilot, translation)
- Broad integration library and documented APIs/webhooks
- Mobile apps for iOS and Android included
- 7-day free trial without payment details
- Pricing can be complex: message-based pricing plus add-ons and regional differences
- Some advanced features (webhooks, integrations, Instagram inbox) are locked behind higher tiers or unavailable on PAYG
- Automation trigger and chatbot session limits can be restrictive at high volumes unless upgraded
- Reported issues with support responsiveness and onboarding in some reviews
- Round-robin assignment and phone-number masking are missing or plan-limited
Reviewer's Segments
Small Business
98.44%
Mid Market
0.78%
Enterprise
0.78%
Small Business
81.4%
Mid Market
16.74%
Enterprise
1.86%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- Knowledge Base
- Chat
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
2
- Bitrix24
- Calendly
- HubSpot CRM
- Klaviyo
- QuickBooks Online
- Shopify
- WooCommerce
- Zapier
- Zoho CRM
Total integrations:
8
- Bitrix24
- Calendly
- HubSpot CRM
- Klaviyo
- QuickBooks Online
- Shopify
- WooCommerce
- Zapier
- Zoho CRM
Top Alternatives
Categories
No common categories found.
Company Details
- By Carepatron
- Located in New York, NY, United States (original HQ Tauranga, New Zealand)
- Founded in 2019
- By Clare.ai Limited (Wati)
- Located in Hong Kong, Hong Kong
- Founded in 2020
