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Methodology
Carepatron
4.6
( 128 )
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5.0
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At a Glance
Overview
Carepatron is an all-in-one, cloud-based practice management and EHR platform for healthcare teams and solo clinicians. It combines scheduling, telehealth (built-in video), clinical documentation with customizable templates, AI-powered scribing and summarization (AI Scribe v3.0), billing and invo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Whale is an AI-powered SaaS platform that helps teams build, share, train, and manage process documentation (SOPs), onboarding/training flows, compliance materials, and policies. It automates parts of documentation via AI, supports multimedia capture (screen recording, video, step recorder), vide... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Plus
$31.00
/ month
Advanced
$39.00
/ month
Managed Billing (RCM) Add-On
$99.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Team
$99.00
/ month
Scale
$249.00
/ month
Advance
$499.00
/ month
Enterprise
Contact Us
Pros and Cons
- All-in-one feature set (scheduling, telehealth, clinical notes, billing) reduces need for multiple tools.
- AI Scribe included even in free tier.
- Transparent pricing tiers and a usable free plan.
- Strong security and compliance (HIPAA, GDPR, PIPEDA).
- International reach and multiple languages supported.
- Some advanced features (full insurance billing, e-prescribing, public API) limited to US or still under development.
- Free plan storage limited (1 GB).
- User reports of video/telehealth reliability and billing integration glitches.
- Per-user pricing can become costly for larger practices.
- Comprehensive feature set combining documentation, training and compliance
- AI tools reduce manual effort (video-to-SOP, AI drafts, auto-translation)
- Strong sharing and access controls (permissions, versioning, QR codes)
- Tiered plans for small teams up to enterprise with advanced controls
- Wide integrations via Zapier and built-in HRIS/SSO features
- Advanced features (API, SCIM, approval workflows) are behind Enterprise tier
- Some features are listed as "coming soon" (e.g., AI voiceovers)
- No self-hosting or open-source option
- Unclear if full accredited LMS-style certifications are supported
Reviewer's Segments
Small Business
98.44%
Mid Market
0.78%
Enterprise
0.78%
Small Business
73.21%
Mid Market
26.79%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- Knowledge Base
- Chat
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
2
- BambooHR
- Calendly
- Notion
- QuickBooks Online
- Slack
- Typeform
Total integrations:
5
- BambooHR
- Calendly
- Notion
- QuickBooks Online
- Slack
- Typeform
Top Alternatives
Categories
No common categories found.
Company Details
- By Carepatron
- Located in New York, NY, United States (original HQ Tauranga, New Zealand)
- Founded in 2019
- By Whale
- Located in Ghent, Belgium
- Founded in 2018
