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Methodology
Shape
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Start selling digital products with Crevio
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At a Glance
Overview
Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Shape is a cloud-based, all-in-one CRM platform combining sales, marketing, communications, automation, and AI. It centralizes lead capture, pipeline management, calls/texts/email in a unified inbox, marketing automation (drip campaigns, landing pages, social), reporting and dashboards, role-base... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Starter
$29.00
per seat / month
Basic
$69.00
per seat / month
Professional
$99.00
per seat / month
Business
$149.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Core
Contact Us
Complete
Contact Us
Enterprise
Contact Us
Pros and Cons
- Excellent support for sales team
- Free trial available for beginners
- Convenient and easy to use sales tracking
- SMS, video, calling, and other channels all in the same place
- Full context overview on every deal
- Not as well-known as some alternatives
- Fewer integrations than some competitors
- Wide range of features in one platform: CRM + sales + marketing + communications + AI
- Flexible, modular pricing with add-ons and scalable enterprise options
- Strong AI capabilities: automated calling, texting, scoring, insights
- Good support and onboarding resources (guides, webinars, video tutorials)
- Mobile app enabling work on the go
- Pricing not fully transparent; Core/Complete/Enterprise require quotes
- Advanced features (branching, custom UI) are add-ons for lower tiers
- No publicly confirmed multi-language/localization support
- No on-premises or offline deployment option stated
- Mobile app reviews appear mixed (low Android rating noted)
Reviewer's Segments
Small Business
71.03%
Mid Market
28.08%
Enterprise
0.89%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Webinars
- Documentation
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
47
- ActiveCampaign for Marketing
- Airtable
- Allegrow
- Asana
- Balto
- Bento for Business
- Better Proposals
- BuiltWith
- COZYROC
- Calendly
- ChartMogul
- Clearbit
- Cloud Elements
- Custify
- Customer.io
- DocuSign
- Drift
- Fireflies.ai
- Geckoboard
- GetAccept
- Gmail
- Gong
- Google Calendar
- Google Sheets
- HelloSign
- Help Scout
- HubSpot Marketing Hub
- Hunter
- Integrately
- Intercom
- InvoiceBerry
- Jiminny
- JustCall
- LeadFuze
- LiveAgent
- Make
- MeisterTask
- Process Street
- QuotaPath
- Reply
- Shopify
- Signable
- Slack
- Trello
- Typeform
- Unbounce
- UpLead
- Wingman
- Zapier
- Zoom
Total integrations:
5
- ActiveCampaign for Marketing
- Airtable
- Allegrow
- Asana
- Balto
- Bento for Business
- Better Proposals
- BuiltWith
- COZYROC
- Calendly
- ChartMogul
- Clearbit
- Cloud Elements
- Custify
- Customer.io
- DocuSign
- Drift
- Fireflies.ai
- Geckoboard
- GetAccept
- Gmail
- Gong
- Google Calendar
- Google Sheets
- HelloSign
- Help Scout
- HubSpot Marketing Hub
- Hunter
- Integrately
- Intercom
- InvoiceBerry
- Jiminny
- JustCall
- LeadFuze
- LiveAgent
- Make
- MeisterTask
- Process Street
- QuotaPath
- Reply
- Shopify
- Signable
- Slack
- Trello
- Typeform
- Unbounce
- UpLead
- Wingman
- Zapier
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Elastic Inc.
- Located in San Francisco, CA, United States
- Founded in 2013
- By Shape Software Inc.
- Located in Irvine, California, USA
- Founded in 2009
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