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At a Glance
Overview
Creatio is a centralized no-code platform that can help automate industry workflows and CRM. Creatio offers a combination of marketing automation, sales automation, omnichannel service workflow, and more. This allows users to enjoy a seamless automated experience with maximum efficiency and freed... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Process Designer
$0.00
/ month
Studio enterprise
$25.00
/ month
Commerce
$30.00
/ month
Enterprise
$50.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
50.0%
Mid Market
38.76%
Enterprise
11.24%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
52
- ActiveDEMAND
- Asana
- Bitbucket
- Box
- Brandwatch
- CloudTalk
- Confluence
- DocuSign
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- GitHub
- GitLab
- Gmail
- GoToWebinar
- Google Calendar
- Google Drive
- Google Meet
- Google Workspace
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Influ2
- Infobip
- Intercom
- Intuit Mailchimp
- Jira
- Mailmodo
- Marketo
- Meta for Business
- Microsoft 365
- Microsoft Teams
- Miro
- Notion
- OneDrive
- Overloop
- PDFfiller
- PandaDoc
- PartnerStack
- Pentaho
- Pinecone
- Pipedrive
- Reply
- Robly
- SharePoint
- Slack
- Smartsheet
- Squarespace
- Stripe
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- Wix
- Wrike
- Xero
- Zoho CRM
- Zoom
Total integrations:
17
- ActiveDEMAND
- Asana
- Bitbucket
- Box
- Brandwatch
- CloudTalk
- Confluence
- DocuSign
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- GitHub
- GitLab
- Gmail
- GoToWebinar
- Google Calendar
- Google Drive
- Google Meet
- Google Workspace
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Influ2
- Infobip
- Intercom
- Intuit Mailchimp
- Jira
- Mailmodo
- Marketo
- Meta for Business
- Microsoft 365
- Microsoft Teams
- Miro
- Notion
- OneDrive
- Overloop
- PDFfiller
- PandaDoc
- PartnerStack
- Pentaho
- Pinecone
- Pipedrive
- Reply
- Robly
- SharePoint
- Slack
- Smartsheet
- Squarespace
- Stripe
- SurveyMonkey
- SurveySparrow
- Trello
- Twilio
- Wix
- Wrike
- Xero
- Zoho CRM
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software, Sales Analytics Software, and Sales Platforms Software.
Company Details
- By Creatio
- Located in Boston, MA, USA
- Founded in 2013
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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