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Methodology
Toast POS
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At a Glance
Overview
Deputy is a cloud-hosted workforce management and employee scheduling platform focused on hourly, shift-based teams. It provides shift creation and templates, time clocking (mobile, kiosk, watch), geofencing, auto-scheduling, demand forecasting, labor optimization, compliance features, payroll in... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Toast is a cloud-based, integrated POS and restaurant/retail management platform offering a full stack for restaurants and hybrid food & retail businesses. It combines hardware, payment processing, operations, guest management, team/labor tools, marketing, delivery, accounting integrations, finan... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Lite
$5.00
/ month
Core
$6.50
/ month
Pro
$9.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic Feature Pack
$0.00
/ month
Growth Feature Pack
$0.00
/ month
Operations Suite (custom pricing)
Contact Us
Marketing Suite (custom pricing)
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Payroll Suite (custom pricing)
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Pros and Cons
- Strong scheduling tools, shift templates, auto-scheduling and demand forecasting
- Rich mobile apps and employee self-service
- Transparent, public pricing tiers
- Good compliance support for breaks, overtime and penalty rates
- Robust integrations and API-first approach
- HR functionality limited without paid add-ons; not a full HRIS out-of-the-box
- Costs can increase notably with many add-ons and large user counts
- Web manager/admin UI is English-only, limiting internationalization for managers
- Offline/disconnected web/admin usage is not clearly verified and likely limited
- Comprehensive platform covering POS, hardware, marketing, guest CRM, finance, labor and reporting.
- Large ecosystem of integrations and open API.
- 24/7/365 support (Toast Care) and strong offline/reliability features.
- AI tools (Toast IQ) and finance tools for multi-location reporting and insights.
- Supports restaurant and retail-hybrid concepts on one platform.
- Complex pricing with hardware, subscription, add-ons and transaction fees; total cost often requires sales conversation.
- Requires approved hardware which can lead to potential vendor lock-in.
- Some advanced features and many suites have custom pricing and may cost extra.
- Public documentation of international/multi-language support is limited.
Reviewer's Segments
Small Business
70.18%
Mid Market
23.64%
Enterprise
6.18%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
20
- ADP
- BambooHR
- Bullhorn ATS & CRM
- Dropbox
- Google Workspace
- Gusto
- LastPass
- Mobivity
- OnPay
- PARiM
- Paychex Flex
- QuickBooks Online
- QuickBooks Point of Sale
- QuickBooks Time
- Revel Systems
- Rippling
- Shopify
- Square POS
- Xero
- XeroHosts
- Zapier
Total integrations:
3
- ADP
- BambooHR
- Bullhorn ATS & CRM
- Dropbox
- Google Workspace
- Gusto
- LastPass
- Mobivity
- OnPay
- PARiM
- Paychex Flex
- QuickBooks Online
- QuickBooks Point of Sale
- QuickBooks Time
- Revel Systems
- Rippling
- Shopify
- Square POS
- Xero
- XeroHosts
- Zapier
Top Alternatives
Categories
Common categories include: Workforce Management Software.
Company Details
- By Deputy Pty Limited
- Located in Sydney, Australia
- Founded in 2008
- By Toast, Inc.
- Located in 333 Summer Street, Boston, MA 02210
- Founded in 2011
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