Deputy Reviews: 4.6/5 — Highly Rated

It optimized my employee management time. in addition to promoting wonderful reports.

I haven't had any bad experiences. Since the implementation of the system, we have had the support of the Deputy

Know that the employee showed up for work at our client and have records for invoincing our clients

Live availability tracking, automation features and MS Teams integration.

Whilst the flexi-pricing is really great, it can be somewhat costly to use the full SMS features.

Time management to the max! Rostering previously took hours to complete, with the auto-fill feature it takes no more than 30-minutes.

Easy to manage. every effective, detailed. Seamless integration of revenue to staff cost calculation

It tends to lagged whenever you try to access more than 1 location

Help alot with the operation usage. allow us to under the business better when your managin the schedueling

Easy to use. I can approve my team's timesheet in my convenience.

Limited access on the mobile application

Provided an overview of the timesheet cost and the revenue of a specific shift which helps manage wage cost

Deputy is an easy to navigate platform that allows us to manage our team with great ease. It has improved our way of communicating to our team and has reassured our team, giving a new level of accountability and confidence

Not much at all really, we love all about the platform and have found it to be very helpful in running our small boutique hotel business

Effective communication, accoutability, time saving when preparing rosters

The scheduling features are the best and the ability to send notes to everybody and be able to see your schedule in advance. It's so good.

I don't see anything that is least helpful about this app. It does everything and it has been well thawed out and works well for our company.

I love that let me know where everybody is and I'm able to see who's working where and for how long and everyone's able to send notes to us so we know what issues may arise

IInformation is clear and easy to access and interpret

Dont like the contract management system. Very clunky IE cant ammend a document once sent etc. Also doesnt display leave for other people within a team - IE team members cannot see who is on leave within the team.

Rostering

The ablity to copy schedules week to week and make it available to your team immediately. The ease of setting up the program and giving access to your team.

There are no downsides for us at this time.

Easier time tracking and scheduling.

Easy to use, the staff find it user friendly too. The customer support is outstanding and the integration to our payroll system has changed my life for the better :) Also love the geo tag so we can see when someone has clocked off away from our business.

Can't think of any! It has all the features we need

No more manually putting hours into payroll. A honest way to keep track of employees clock in and out times (previously we just got them to write it down). Being able to make templates for rostering and copy and pasting from different weeks.

I can see information on my phone any time

having to do the double security, but I know it's worth it

I am happy about the improvements to the site

Ease of Use I like how easy it is to correct timesheets

There is really nothing I dislike about Deputy

It helps the company keep track of timecards

When we started using deputy we had very few employees. Deputy was cost effective, and easy to set up and use. Now our team has grown and we use a lot more of the features.

I haven't found a great way to set up daily tasks associated to a certain position in deputy.

It saves us a lot of time using Deputy to manage the schedule and have the employees clock in and out. It's also connected easily to our payroll provider.

Easy and handy so organised so that helps to krrp staff updated

There is no thing i dislike but its awesome platform

Rostering

Its intuitive interface simplifies scheduling, swapping, and notification forbvacant shift, open shifts, offering shifts to others and the ability to manage shifts on the go enhances flexibility.

However, occasional syncing issues and clock-in issues has been triggered somehow occasionally, which can be improved.

Deputy addresses common workforce management challenges by streamlining scheduling, time tracking, and communication. It helps optimize staffing levels, reducing overstaffing or understaffing issues.

The Deputy platform is the transmission to the engine of my business. I run a very intense and involved healthcare staffing agency with a lot of moving parts. It is because of the detail and involvement of Deputy that my business is possible. It is an exceptional platform...nothing else comes close. The support is fantastic (VERY important), and the company welcomes suggestions. I LOVE IT!

To me, any company that values and takes into serious consideration any suggestions and feedback does not have cons. This platform is customizable to my business, and the suggestions I have are minor detail. That platform works so beautifully, that I really have nothing to report. They are an awesome organization!

Deputy is solving the crucial factor of having oversight of a vast amount of employees working at different locations with a central point of communication. Having the right person, and the right place, at the right time is essential. And, to make sure there is no conflict (conflict management; over booking, overlap, etc.). It also integrates nicely with our HR platform.

Very quick to roster and verify hours. .

Manually entering timesheets when staff forget to sign in.

Accuratley verifing actual hours worked. As we work accross different sites every day, I can verify staff were actually where they say they were when signing in and out.

Being able to roster easily and have staff clock in/out on their phone.

Not being able to amended shifts if it's the same day they're published on.

Being able to easily manage employee times whilst working in a busy restaurant

It is very easy to use and navigate. Mostly everything is self explanatory. I like being able to easily schedule and make templates for different weeks of shifts. It is great that all employees can see the schedule and easily clock in and out. Also very easy to request time off and keep track.

I honeslty do not have any negative things to say. It does everything we need it to do. Sometimes it glitches and does not clock someone in but overall it has been great.

Very easily creating the schedule Saves us time each week

Deputy is a very easy way to get scheduling out to employees in an efficient matter. Very user friendly and easy to figure out. I also love how you can customize it to however you need it to be.

I wish there was the option to post just one shift at a time and not the full week.

The ease of getting a schedule out in the easiest way.

I love how straight forward and organised Deputy is. It has everything sorted out for me and makes doing the rosters super easy!

I don't dislike anything that Deputy does

Helping me to make sure my staff have a roster and to know that all my staff are at work when they are supposed to be

What I do like the most about Deputy is its easy access for scheduling, requesting time off, and clocking in and out of work! Having the app available on my phone has been a great benefit as well!

I sometimes dislike when trying to clock in or out it lags and loses a minute of my clock in and out and sometimes registers that I am late by a minute. Which is very inconvenient.

It is solving the unorganization part of scheduling! It benefits me alot because I'm able to see how many hours I did on a shift and also what days I work or not.

I love being able to see who else is working the same shift as me.

For me, figuring out how to switch shifts was the hardest thing for me.

It lets my managers see when I clock in and where I am in the facility when I clock in.

It's easy and friendly to use and it also helped me a lot for time tracking which I was looking for

I don't like that the employee's hours are not registered so you always have to change manually the hours from the saved in deputy

I was using ADP and it was aweful for time tracking, so it helped me a lot for this and for schedule as well

Very user friendly. Easy to set up new employees. Love the timesheet features. Employees can clock in/out on their phone.

#1 issue with Deputy is that the product does not notify the admin when an employee drops or changes their scheduled shift. This would be extremely helpful so I do not need to constantly check the schedule.

Deputy allows us to do scheduling months in advance. It automatically tracks hours to prevent overtime. The timesheets that are created saves us loads of time on payroll.

So easy for all staff to use, has so many practical features and allows managers to save time when rostering and tracking shifts

There isn;t much we don;t like about deputy, it is a great product.

Makes managers lives easy by allowing them to track, roster and monitor staff in a large group.

Easy to navigate, user friendly, and integrates well with our payroll system.

I don't like that I can't make an update to a timesheet and in order to save that update, I have to approve the timesheet before I am ready to approve.

I no longer have to manually track my employees' time.

Everything is in one spot. Simple and easy for staff to use. Quick export to Xero for wages

A quick Sick Leave option for when staff are unable to fill shift

Time & Attendance Tracking, as it's in real time

I love that my team are able to claim shifts on their terms, plus be updated when there are any notification changes!

I don't really have any negatives to share!

Letting staff know as soon as there are any timing changes!

I like that we can schedule and use the communication feature all in one

There isn't anything that comes to mind. We enjoy the ease of use

It makes it easy to communicate with the staff all at once

Time tracking and geographic location, both features helps us a lot

Users not being able to upload photos on their journal, however it's ok.

Time tracking, leave tracking and requests, scheduling.