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Methodology
Freshmarketer
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Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
Learn more about Crevio
At a Glance
Overview
Connect, engage, and relate to every customer on a personal level with smarter ecommerce marketing automation by Drip. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshmarketer is Freshworks' marketing automation platform that combines multichannel campaign execution (email, SMS, WhatsApp, social), lead capture (forms, landing pages, chatbots), behavioral and predictive segmentation, conversion rate optimization (CRO) tools (heatmaps, session replay, A/B t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starting
$39.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Strong multichannel engagement (email, SMS, WhatsApp, social media).
- Rich behavioral and predictive segmentation and first-party data integrations.
- Built-in CRO tools (heatmaps, session replay, A/B testing).
- Transparent pricing for lower tiers and a generous free plan.
- Scalable via add-ons (contacts, CRO capacity, AI sessions) and integrated with Freshworks CRM.
- Advanced features (AI assistants, dedicated IPs, transactional emails) can require add-ons or Enterprise tier, increasing cost.
- Free and lower tiers have strict limits on contacts and email sends.
- Mobile app push notification support is not clearly documented and may not be available.
- Some users report less customization compared to very large enterprise marketing suites.
Reviewer's Segments
Small Business
92.16%
Mid Market
6.54%
Enterprise
1.31%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
29
- 1ShoppingCart
- Automizy
- Baremetrics
- Customer Focus
- EasyWebinar
- Hello Bar
- Involve.Me
- Landingi
- Podia
- Purlem
- SMTP.com
- Segment
- Sellfy
- Sendowl
- Shift4Shop
- Shopify
- Smith.ai Live Website Chat
- Subbly
- Survey Junkie
- Survicate
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- Transistor
- Uscreen
- WebinarGeek
- WebinarJam
- WebinarNinja
- WooCommerce
- Zapier
- rasa.io
Total integrations:
4
- 1ShoppingCart
- Automizy
- Baremetrics
- Customer Focus
- EasyWebinar
- Hello Bar
- Involve.Me
- Landingi
- Podia
- Purlem
- SMTP.com
- Segment
- Sellfy
- Sendowl
- Shift4Shop
- Shopify
- Smith.ai Live Website Chat
- Subbly
- Survey Junkie
- Survicate
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- Transistor
- Uscreen
- WebinarGeek
- WebinarJam
- WebinarNinja
- WooCommerce
- Zapier
- rasa.io
Top Alternatives
Categories
Common categories include: Marketing Automation Software and Email Marketing Software.
Company Details
- By Drip Global, Inc.
- Located in Minneapolis, Minnesota, USA
- Founded in 2013
- By Freshworks Inc.
- Located in San Mateo, California, United States
- Founded in 2010
