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Methodology
FareHarbor
4.2
( 36 )
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At a Glance
Overview
FareHarbor is an all-in-one SaaS reservation and business management platform for tour, activity, rental and attraction operators. It provides online real-time booking and availability, OTA/distribution integrations and channel management, staff/resource scheduling, mobile check-in with QR/offlin... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Peek Pro is an all-in-one operations platform for tour, activity, rental, and attraction operators. It consolidates end-to-end functionality including online booking, reservations, dynamic pricing driven by AI, POS and walk-up sales, guest communications, digital waivers, staff and equipment sche... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Web Core (monthly)
$499.00
/ month
Web Lite (annual)
$2000.00
/ year
Web Core (annual)
$5000.00
/ year
Core booking (commission-based)
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
$26/agent/month (displayed figure)
$26.00
/ month
$49/agent/month (displayed figure)
$49.00
/ month
$99/agent/month (displayed figure)
$99.00
/ month
$215/agent/month (displayed figure)
$215.00
/ month
Onboarding / Implementation (reported)
Contact Us
Per-booking fee (reported)
Contact Us
Pros and Cons
- Robust feature set: check-in, offline/QR scanning, flexible staff/resource assignment, inventory management.
- Strong distribution and OTA/affiliate integration capabilities.
- Powerful API and webhooks for third-party integrations and automation.
- White-label site building and SEO tools via FareHarbor Sites.
- Comprehensive onboarding and global support, including a dedicated Onboarding Specialist and 24/7 support.
- Opaque core pricing: commission-based model requires negotiation and is not published as standard subscription tiers.
- Booking fee is typically passed to customers by default; operators cannot generally choose to absorb FareHarbor's fee under standard terms.
- Some specialized features (itinerary/multi-day management, deposit workflows, gift card issuance) are not clearly documented as built-in.
- Website package costs (Web Core) can be high for smaller operators.
- End-to-end platform covering booking, check-in, waivers, payments and follow-up.
- Strong mobile and field-use capabilities for guides and staff.
- Revenue tools including dynamic pricing, abandoned cart recovery, and upselling.
- APIs and workflow integrations (Octo API, webhooks, n8n, Zapier) enable extensibility.
- Comprehensive support resources: knowledge base, webinars and training.
- Pricing and fee model are not transparently published; operators report difficulty predicting total costs.
- Onboarding/implementation costs can be significant for larger operators.
- Some user reports cite bugs, glitches and inconsistent escalation/support for technical issues.
- Branding/customization and multi-currency support are implied but not fully documented publicly.
Reviewer's Segments
Small Business
83.33%
Mid Market
13.89%
Enterprise
2.78%
Small Business
89.74%
Mid Market
10.26%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Live Online
- Videos
- Webinars
- Documentation
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
0
We could not find any integrations for this product.
Total integrations:
7
- Google Workspace
- QuickBooks Online
- Squarespace
- SurveyMonkey
- Wix
- Zapier
- n8n
Top Alternatives
Categories
Common categories include: Tour Operator Software and Reservation Software.
Company Details
- By FareHarbor B.V.
- Located in Amsterdam, Netherlands
- Founded in 2013
- By Peek Travel, Inc.
- Located in San Francisco, California, USA
- Founded in 2011
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