Freshchat vs CometChat

Take a look at how Freshchat and CometChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshchat scores 4.5 out of 5 from 306 reviews, while CometChat has been rated 4.8 out of 5 from 83 reviews.
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Freshchat Logo

Freshchat

4.5
(306)
CometChat Logo

CometChat

4.8
(83)
At a Glance
Freshchat Logo
Freshchat
Starting at:
$15.00/month
CometChat Logo
CometChat
Starting at:
$149.00/month
Overview
Freshchat Logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
CometChat Logo
CometChat
CometChat helps you quickly add in-app messaging and voice & video calling to mobile apps and websites. Our SDKs, UI Kits, & widgets help developers of any skill set launch secure, feature-rich chat. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
CometChat
View 5 images
CometChat Screenshots
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Pricing
Freshchat Logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
CometChat Logo
CometChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$149.00
/ month
Growth
$399.00
/ month
Scale
$749.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Freshchat Logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
CometChat Logo
CometChat
Small Business
83.13%
Mid Market
15.66%
Enterprise
1.2%
Deployment
Freshchat Logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
CometChat Logo
CometChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshchat Logo
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
CometChat Logo
CometChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshchat Logo
Freshchat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CometChat Logo
CometChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshchat Logo
Freshchat
Total integrations: 9
  • Angular
  • BigCommerce
  • Bubble
  • Calendly
  • Discord
  • Drupal
  • Firebase
  • Flutter
  • Freshdesk
  • Freshsales
  • Helpdesk
  • Intercom
  • Joomla
  • Kotlin
  • Moodle
  • Node.js
  • Pinecone
  • PrestaShop
  • React
  • Shopify
  • Slack
  • Swift
  • TeamViewer
  • Webflow
  • Wix
  • WooCommerce
  • Xamarin
  • Zapier
  • Zendesk
  • Zowie
CometChat Logo
CometChat
Total integrations: 22
  • Angular
  • BigCommerce
  • Bubble
  • Calendly
  • Discord
  • Drupal
  • Firebase
  • Flutter
  • Freshdesk
  • Freshsales
  • Helpdesk
  • Intercom
  • Joomla
  • Kotlin
  • Moodle
  • Node.js
  • Pinecone
  • PrestaShop
  • React
  • Shopify
  • Slack
  • Swift
  • TeamViewer
  • Webflow
  • Wix
  • WooCommerce
  • Xamarin
  • Zapier
  • Zendesk
  • Zowie
Top Alternatives
Freshchat Logo
Freshchat
See all alternatives
CometChat Logo
CometChat
See all alternatives
Company Details
Freshchat Logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
CometChat Logo
CometChat
  • By CometChat, Inc.
  • Located in Denver, CO, United States
  • Founded in 2009