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At a Glance
Overview
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential anal... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$19.00
/ month
Growth
$49.00
/ month
Scale
$99.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Reviewer's Segments
Small Business
50.37%
Mid Market
40.96%
Enterprise
8.67%
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
15
- Calendly
- Clearbit
- CloudTalk
- Dialpad Talk
- Dropbox Business
- Freshdesk
- Freshsales
- Gmail
- Google Drive
- Helpdesk
- Intuit Mailchimp
- Jira
- Microsoft 365
- Olark
- Pinecone
- Retool
- Shopify
- TeamViewer
- Testimonial
- WhatsApp Business
- WooCommerce
- Zowie
Total integrations:
9
- Calendly
- Clearbit
- CloudTalk
- Dialpad Talk
- Dropbox Business
- Freshdesk
- Freshsales
- Gmail
- Google Drive
- Helpdesk
- Intuit Mailchimp
- Jira
- Microsoft 365
- Olark
- Pinecone
- Retool
- Shopify
- TeamViewer
- Testimonial
- WhatsApp Business
- WooCommerce
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software, Help Desk Software, Social Customer Service Software, and Conversational Support Software.
Company Details
- By Front App, Inc.
- Located in San Francisco, California, United States
- Founded in 2013
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
