GetResponse vs Help Scout
Take a look at how
GetResponse
and
Help Scout
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
GetResponse
scores
4.3
out of 5 from
678
reviews, while
Help Scout
has been rated
4.4
out of 5 from
401
reviews.
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Methodology
Help Scout
4.4
( 401 )
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At a Glance
Overview
GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Max
$0.00
/ month
basic
$19.00
/ month
Plus
$59.00
/ month
Professional
$119.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Pros and Cons
- List building and list automation options available
- GetResponse offers good templates
- Easy-to-use design and spam testing
- Supports powerful lead generation features best for eCommerce sites and webinar promotions
- Lets users monitor Google, Facebook, and Instagram from the GetResponse account
- Some of the landing pages don’t work great on mobile devices
- The drag-and-drop feature could use some tweaks
- The deliverability rate needs improvement
- Basic plan doesn’t offer webinar features
- Phone support is available only for the custom paid price plan
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
79.35%
Mid Market
14.31%
Enterprise
6.34%
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
42
- Agile CRM
- Alidropship
- AppMaster.io
- Automizy
- BigCommerce
- ClickFunnels
- ClickMeeting
- Close
- CloudTalk
- Craftly.AI
- Domain.com
- EasyTools
- EasyWebinar
- Elastic Email
- EverWebinar
- Gmail
- Google Workspace
- GrowSurf
- Hello Bar
- Intuit Mailchimp
- Involve.Me
- Kinsta
- Learnworlds
- MyOwnConference
- Network Solutions
- OnePageCRM
- OptinMonster
- Outgrow
- PartnerStack
- PayHip
- Podia
- Provide Support Live Chat
- Purlem
- SMTP.com
- Sellfy
- Sendowl
- Shopify
- ShortStack
- Simvoly
- Site123
- Smith.ai Live Website Chat
- Survey Junkie
- SurveyMonkey
- Survicate
- Testimonial
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Zowie
Total integrations:
13
- Agile CRM
- Alidropship
- AppMaster.io
- Automizy
- BigCommerce
- ClickFunnels
- ClickMeeting
- Close
- CloudTalk
- Craftly.AI
- Domain.com
- EasyTools
- EasyWebinar
- Elastic Email
- EverWebinar
- Gmail
- Google Workspace
- GrowSurf
- Hello Bar
- Intuit Mailchimp
- Involve.Me
- Kinsta
- Learnworlds
- MyOwnConference
- Network Solutions
- OnePageCRM
- OptinMonster
- Outgrow
- PartnerStack
- PayHip
- Podia
- Provide Support Live Chat
- Purlem
- SMTP.com
- Sellfy
- Sendowl
- Shopify
- ShortStack
- Simvoly
- Site123
- Smith.ai Live Website Chat
- Survey Junkie
- SurveyMonkey
- Survicate
- Testimonial
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Warmy
- WebinarGeek
- WebinarJam
- WebinarNinja
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By GetResponse
- Located in Gdansk, Pomeranian Voivodeship, Poland
- Founded in 1998
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
