Gold-Vision vs Zendesk Support Suite
Take a look at how
Gold-Vision
and
Zendesk Support Suite
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Gold-Vision
scores
4.5
out of 5 from
4
reviews, while
Zendesk Support Suite
has been rated
4.3
out of 5 from
5770
reviews.
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Methodology
Gold-Vision
4.5
( 4 )
Zendesk Support Suite
4.3
( 5,770 )
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At a Glance
Overview
For an all-in-one, complete CRM, marketing automation, and customer service solution, check out GreenRope. The platform is designed for businesses that want to combine sales, marketing, and operations into one, highly customizable software solution built for your business. GreenRope supports adva... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$32.50
per seat / month
Professional
$60.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Reviewer's Segments
Small Business
25.0%
Mid Market
25.0%
Enterprise
50.0%
Small Business
42.88%
Mid Market
44.85%
Enterprise
12.27%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
15
- Aircall
- Asana
- Authorize.Net
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendly
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Dotdigital
- Dropbox
- Dropbox Business
- Eventbrite
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- GoToWebinar
- Google Analytics
- Google Calendar
- Google Forms
- Google Workspace
- Harvest
- HubSpot
- Hubstaff
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lucidchart
- Microsoft Excel
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Teams
- Miro
- OneDrive
- PandaDoc
- Pipedrive
- RescueTime
- Shopify
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
Total integrations:
60
- Aircall
- Asana
- Authorize.Net
- Basecamp
- Better Stack
- BigCommerce
- Bitbucket
- Box
- Calendly
- ClickUp
- Clockify
- Confluence
- Constant Contact
- Dotdigital
- Dropbox
- Dropbox Business
- Eventbrite
- FreshBooks
- Freshdesk
- GitHub
- GitLab
- Gmail
- GoToWebinar
- Google Analytics
- Google Calendar
- Google Forms
- Google Workspace
- Harvest
- HubSpot
- Hubstaff
- Intercom
- Intuit Mailchimp
- Involve.Me
- Lucidchart
- Microsoft Excel
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Teams
- Miro
- OneDrive
- PandaDoc
- Pipedrive
- RescueTime
- Shopify
- Slack
- Smartsheet
- Stripe
- SugarCRM
- SurveyMonkey
- SysTools IMAP Migration Tool
- TeamViewer
- Tidio
- Time Doctor
- Toggl
- Trello
- Twilio
- Wrike
- Xero
- Zapier
- Zendesk Chat
- Zendesk Guide
- Zendesk Talk
- Zoho CRM
- Zoom
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By Esteiro Business Solutions
- Located in Northamptonshire, United Kingdom
- Founded in 2001
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
