Help.com vs Freshchat

Take a look at how Help.com and Freshchat stack up against each other across pricing, features, and support using feedback from real users like yourself. Help.com scores 4.4 out of 5 from 5 reviews, while Freshchat has been rated 4.5 out of 5 from 306 reviews.

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Help.com

4.4

(5)

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Freshchat

4.5

(306)

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5.0

(1)

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At a Glance

Help.com

Pricing not provided by vendor

4.4

(5)

Live Chat Software

Freshchat

Starting at:

$15.00/month

4.5

(306)

Live Chat Software

Overview

Help.com

Help.com is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced repo... Learn more

Help.com is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more

Capabilities

AI Enabled
API Available
Open Source
CLI Available

Images

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Freshchat

Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence acr... Learn more

Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more

Capabilities