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Methodology
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5.0
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At a Glance
Overview
Help.com is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Pro
$15.00
/ month
Reviewer's Segments
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Small Business
90.14%
Mid Market
8.45%
Enterprise
1.41%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
8
- Chatfuel
- Google Forms
- Google Sheets
- HubSpot
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Kit
- Klaviyo
- Microsoft Excel
- Microsoft Teams
- Pipedrive
- Shopify
- Stripe
- SysTools IMAP Migration Tool
- Trello
- Twilio
- Zapier
Total integrations:
15
- Chatfuel
- Google Forms
- Google Sheets
- HubSpot
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Kit
- Klaviyo
- Microsoft Excel
- Microsoft Teams
- Pipedrive
- Shopify
- Stripe
- SysTools IMAP Migration Tool
- Trello
- Twilio
- Zapier
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Help.com
- Located in Austin, Texas, United States
- Founded in 2014
- By ManyChat, Inc.
- Located in San Francisco, California, United States
- Founded in 2015
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