Help.com vs Userlike

Take a look at how Help.com and Userlike stack up against each other across pricing, features, and support using feedback from real users like yourself. Help.com scores 4.4 out of 5 from 5 reviews, while Userlike has been rated 4.4 out of 5 from 453 reviews.
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Help.com Logo

Help.com

4.4
(5)
Userlike Logo

Userlike

4.4
(453)
At a Glance
Help.com Logo
Help.com
Pricing not provided by vendor
Userlike Logo
Userlike
Starting at:
$100.00/month
Overview
Help.com Logo
Help.com
Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help.com
View 2 images
Help.com Screenshots
Userlike Logo
Userlike
Userlike is a live chat software that is largely considered one of the leading software options in its space for live chat and customer messaging in Germany. It’s a unified messaging solution that allows businesses and companies to receive messages from different channels via a central inbox. All... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Userlike
View 6 images
Userlike Screenshots
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Pricing
Help.com Logo
Help.com
No pricing information available
Userlike Logo
Userlike
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Team
$100.00
/ month
Corporate
$320.00
/ month
Flex
Contact Us
See all pricing
Reviewer's Segments
Help.com Logo
Help.com
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Userlike Logo
Userlike
Small Business
79.91%
Mid Market
15.45%
Enterprise
4.64%
Deployment
Help.com Logo
Help.com
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Userlike Logo
Userlike
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help.com Logo
Help.com
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Userlike Logo
Userlike
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Help.com Logo
Help.com
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Userlike Logo
Userlike
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Help.com Logo
Help.com
Total integrations: 8
  • Asana
  • BigCommerce
  • Bitrix24
  • Dropbox
  • Dropbox Business
  • Drupal
  • Freshdesk
  • GitHub
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Sheets
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • LiveAgent
  • Microsoft Teams
  • Pipedrive
  • PrestaShop
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • Stripe
  • Trello
  • Twilio
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
Userlike Logo
Userlike
Total integrations: 30
  • Asana
  • BigCommerce
  • Bitrix24
  • Dropbox
  • Dropbox Business
  • Drupal
  • Freshdesk
  • GitHub
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Sheets
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • LiveAgent
  • Microsoft Teams
  • Pipedrive
  • PrestaShop
  • Shopify
  • Site123
  • Slack
  • Squarespace
  • Stripe
  • Trello
  • Twilio
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
Help.com Logo
Help.com
See all alternatives
Userlike Logo
Userlike
See all alternatives
Company Details
Help.com Logo
Help.com
  • By Help.com
  • Located in Austin, Texas, United States
  • Founded in 2014
Userlike Logo
Userlike
  • By Userlike UG
  • Located in Cologne, North Rhine-Westphalia, Germany
  • Founded in 2011