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Help Scout vs ChatBeacon Comparison

Help Scout vs ChatBeacon Comparison
Help Scout
ChatBeacon

At a Glance

4.4

Help Desk Software

Starting at $25

Per Month

4.6

Live Chat Software

Starting at $99

Per Month

Overview

Help Scout

Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.  Learn more

Target Market

Enterprise

Mid Market

Small Business

ChatBeacon

ChatBeacon Live Chat is a live chat software that runs on both cloud and installable versions. ChatBeacon provides users with key features and tools that lets users chat with customers in real-time, and monitor and analyze your website’s traffic, in addition to other important functions.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Standard

$25

Per Month

Plus

$50

Per Month

Free Trial Available

Pricing Available

Starting

$99

Per Month

Free Trial Available

Pricing Available

Pros & Cons

Help Scout Pros

There is not sufficient information

Help Scout Cons

There is not sufficient information

ChatBeacon Pros

There is not sufficient information

ChatBeacon Cons

There is not sufficient information

Screenshots

Help Scout

ChatBeacon

Videos

Help Scout

ChatBeacon

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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