Help Scout vs ChatBeacon

Take a look at how Help Scout and ChatBeacon stack up against each other across pricing, features, and support using feedback from real users like yourself. Help Scout scores 4.4 out of 5 from 401 reviews, while ChatBeacon has been rated 4.6 out of 5 from 59 reviews.
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Help Scout Logo

Help Scout

4.4
(401)
ChatBeacon Logo

ChatBeacon

4.6
(59)
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At a Glance
Help Scout Logo
Help Scout
Starting at:
$25.00/month
ChatBeacon Logo
ChatBeacon
Starting at:
$99.00/month
Overview
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
ChatBeacon Logo
ChatBeacon
ChatBeacon Live Chat is a live chat software that runs on both cloud and installable versions. ChatBeacon provides users with key features and tools that lets users chat with customers in real-time, and monitor and analyze your website's traffic, in addition to other important functions. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ChatBeacon
View 5 images
ChatBeacon Screenshots
ChatBeacon screenshot 1
ChatBeacon screenshot 2
ChatBeacon screenshot 3
ChatBeacon screenshot 4
ChatBeacon screenshot 5
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Pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
ChatBeacon Logo
ChatBeacon
Free trial available
Free plan available
Billing type Recurring Subscription
Starting
$99.00
/ month
See all pricing
Reviewer's Segments
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
ChatBeacon Logo
ChatBeacon
Small Business
30.51%
Mid Market
55.93%
Enterprise
13.56%
Deployment
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ChatBeacon Logo
ChatBeacon
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ChatBeacon Logo
ChatBeacon
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ChatBeacon Logo
ChatBeacon
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Help Scout Logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Close
  • CloudTalk
  • Gmail
  • Google Analytics
  • Google Workspace
  • HubSpot
  • Intuit Mailchimp
  • Jira
  • Kinsta
  • Microsoft Teams
  • OnePageCRM
  • Ortto Formerly Autopilot
  • PartnerStack
  • Provide Support Live Chat
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SurveyMonkey
  • Testimonial
  • Zendesk
  • Zowie
ChatBeacon Logo
ChatBeacon
Total integrations: 9
  • Agile CRM
  • Close
  • CloudTalk
  • Gmail
  • Google Analytics
  • Google Workspace
  • HubSpot
  • Intuit Mailchimp
  • Jira
  • Kinsta
  • Microsoft Teams
  • OnePageCRM
  • Ortto Formerly Autopilot
  • PartnerStack
  • Provide Support Live Chat
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • SurveyMonkey
  • Testimonial
  • Zendesk
  • Zowie
Top Alternatives
Help Scout Logo
Help Scout
See all alternatives
ChatBeacon Logo
ChatBeacon
See all alternatives
Company Details
Help Scout Logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011
ChatBeacon Logo
ChatBeacon
  • By CodeBaby Corp.
  • Located in Colorado Springs, CO, United States
  • Founded in 2001