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Help Scout
4.4
( 401 )
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At a Glance
Overview
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
Reviewer's Segments
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- Adobe Commerce (Magento Commerce)
- Agile CRM
- Attentive
- BigCommerce Enterprise
- Bold
- Close
- CloudTalk
- Gmail
- Google Workspace
- Helpdesk
- Intuit Mailchimp
- Kinsta
- Klaviyo
- Meta for Business
- OnePageCRM
- PartnerStack
- Postscript
- Provide Support Live Chat
- Remarkety
- Shogun Frontend
- Shopify
- SurveyMonkey
- Testimonial
- Trustpilot
- Wix Ecommerce
- Yotpo
- Zapier
- Zowie
Total integrations:
18
- Adobe Commerce (Magento Commerce)
- Agile CRM
- Attentive
- BigCommerce Enterprise
- Bold
- Close
- CloudTalk
- Gmail
- Google Workspace
- Helpdesk
- Intuit Mailchimp
- Kinsta
- Klaviyo
- Meta for Business
- OnePageCRM
- PartnerStack
- Postscript
- Provide Support Live Chat
- Remarkety
- Shogun Frontend
- Shopify
- SurveyMonkey
- Testimonial
- Trustpilot
- Wix Ecommerce
- Yotpo
- Zapier
- Zowie
Top Alternatives
Categories
Common categories include: Help Desk Software, Live Chat Software, Digital Customer Service Platforms, and Customer Self-Service Software.
Company Details
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
- By Gorgias Inc.
- Located in San Francisco, California, United States
- Founded in 2015
