Help Scout vs ClickDesk

Take a look at how Help Scout and ClickDesk stack up against each other across pricing, features, and support using feedback from real users like yourself. Help Scout scores 4.4 out of 5 from 401 reviews, while ClickDesk has been rated 3.8 out of 5 from 47 reviews.
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Help Scout logo

Help Scout

4.4
(401)
ClickDesk logo

ClickDesk

3.8
(47)
At a Glance
Help Scout logo
Help Scout
Starting at:
$25.00/month
ClickDesk logo
ClickDesk
Starting at:
$14.99/month
Overview
Help Scout logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
ClickDesk logo
ClickDesk
ClickDesk is a cloud-based,  live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform.  With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ClickDesk
View 5 images
ClickDesk Screenshots
Exclusive Deals
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Pricing
Help Scout logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
ClickDesk logo
ClickDesk
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
See all pricing
Reviewer's Segments
Help Scout logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
ClickDesk logo
ClickDesk
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Deployment
Help Scout logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ClickDesk logo
ClickDesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help Scout logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ClickDesk logo
ClickDesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Help Scout logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ClickDesk logo
ClickDesk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Help Scout logo
Help Scout
Total integrations: 12
  • Agile CRM
  • Close
  • CloudTalk
  • FreshBooks
  • Gmail
  • Google Analytics
  • Google Tag Manager
  • Google Workspace
  • Intuit Mailchimp
  • OnePageCRM
  • PartnerStack
  • Pinecone
  • Provide Support Live Chat
  • Salesforce Sales Cloud
  • SnapEngage
  • SurveyMonkey
  • Testimonial
  • Xero
  • Zowie
ClickDesk logo
ClickDesk
Total integrations: 9
  • Agile CRM
  • Close
  • CloudTalk
  • FreshBooks
  • Gmail
  • Google Analytics
  • Google Tag Manager
  • Google Workspace
  • Intuit Mailchimp
  • OnePageCRM
  • PartnerStack
  • Pinecone
  • Provide Support Live Chat
  • Salesforce Sales Cloud
  • SnapEngage
  • SurveyMonkey
  • Testimonial
  • Xero
  • Zowie
Top Alternatives
Help Scout logo
Help Scout
See all alternatives
ClickDesk logo
ClickDesk
See all alternatives
Company Details
Help Scout logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011
ClickDesk logo
ClickDesk
  • By ClickDesk Corp
  • Located in Sunnyvale, California, United States
  • Founded in 2011