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Help Scout
4.4
( 401 )
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5.0
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At a Glance
Overview
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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ClickDesk is a cloud-based, live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform. With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
Reviewer's Segments
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- Agile CRM
- Close
- CloudTalk
- FreshBooks
- Gmail
- Google Analytics
- Google Tag Manager
- Google Workspace
- Intuit Mailchimp
- Kinsta
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Salesforce Sales Cloud
- SnapEngage
- SurveyMonkey
- Testimonial
- Xero
- Zowie
Total integrations:
9
- Agile CRM
- Close
- CloudTalk
- FreshBooks
- Gmail
- Google Analytics
- Google Tag Manager
- Google Workspace
- Intuit Mailchimp
- Kinsta
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Salesforce Sales Cloud
- SnapEngage
- SurveyMonkey
- Testimonial
- Xero
- Zowie
Top Alternatives
Categories
Company Details
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
- By ClickDesk Corp
- Located in Sunnyvale, California, United States
- Founded in 2011
