ClickDesk Reviews & Product Details

With this tool you can make video calls at the time you want, in the place you can just keep a good internet connection. It allows you to have conversations with your clients that are out of your city or out of reach. So you can get more users. I find its interface great because it is very simple, beautiful and easy to use, not to mention the registry is the simplest thing in the world. I really like this program.

Few bad things I find in this program so it is better not to mention them, it has many more positive than negative aspects. That is why I would give him the best of grades.

many of my clients are far from me, because before I could not cover so many users. Now I do everything from my computer using ClickDesk. The number of my clients has been increasing considerably.

I like the manner in which they incorporate Chat, Helpdesk, Call and Social commitment across the board little box. I surmise that will be the pattern later on. What's more, the (insert) content burden time is additionally extremely quick. Incorporation with prevalent Business Applications is most likely an or more. Evaluating is reasonable.

At first, it is difficult to understand where everything is and how to navigate certain things

Correspondence

Was easy to use. Great way to communicate and send information in office and also to store information for assignments

Nothing..................................

Communication

answered my questions quickly and efficiently. really reliable

so far, the only thing we dislike are the limitations in access on free mode.

Puts a face to the business and a voice to answering my questions

I liked that instead of talking over the phone I had the option to chat with my customers over issues they had on their products. I could speak to them through the web cam.

I wish it was more colorful but that shouldn’t really matter. If you don’t have fast internet speed it does lack a bit

I am solving issues or questions related to products I sell at work. The benefits would be that my customers especially the shy ones would prefer chat instead of phone calls and this really helps them to try to contact us.

Everything was great about this overall product. I thought that it was easy to use and really helped me to understand why so many other people were recommending the product to use. I really feel like many people in business sector should look at purchasing this product. One of the things that really appealed to me was the outstanding customer service that came with the purchasing of the product itself.

Nothing was bad overall about this product. I feel like the only drawback was not being able to use this product sooner! One of the thing that holds startup businesses back is the inability to getting started and train new employees. This product helped me to understand the why so many executives are switching to this product. I am grateful to G2 for showing me why this product could be important and the overall influence that it can have on myself and others.

I think that my business has improved exponentially through the use of this product. Clearly, one thing that holds many startup businesses back is the inability to solve common issues that may arise, especially with relation to ease of use and also the ability to train people in your particular organization. I really feel like this product helped me to understand why so many executives in the business are beginning to use this product. It was great to see the practical use of the product!

I like the way they integrate Chat, Helpdesk, Call and Social engagement all in one small box. I guess that will be the trend in the future. And the (embed) script load time is also very fast. Integration with popular Business Applications is surely a plus. Pricing is sensible.

Nothing yet.

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I liked everything about the ClickDesk product.

There was nothing to dislike as I liked it.

I was able to solve customer issues at the help desk easily.

It allows us to communicate and interact with other users and possible clients for our company or on a personal level, communication and conversations are more fluid and direct with the help of this web chat. It is quite simple to use and for registration it is also done very simply. I liked it from the moment I started using it. Its graphics are quite fresh which gives users a more attractive appearance.

At the beginning it is a bit complicated to use, just take a little time and learn to use it correctly. It is quite economical compared to other chats and this is the best I have used so far. but in operation I have no negative contributions

It helps us maintain closer communication with customers, this is great for people who, like me, cannot go to all the cities where our potential clients are. You spend less time at work.

Very user friendly for the agents, no need to be tech savvy to use it, easy implementation, great knowledge base.

It doesn't have a mobile app, the application doesn't boot with the PC, it needs more realtime notification

This is mainly use for our tech department