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Zendesk Chat
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At a Glance
Overview
ClickDesk is a cloud-based, live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform. With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can reach you instantly. The software is easy to automate and can easily be scaled to unique customer or employee need... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Suite Team
$49.00
/ month
Suite Growth
$79.00
/ month
Suite Professional
$99.00
/ month
Suite Enterprise
$150.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Competitive pricing
- There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
- You get access to dedicated call center tools
- The end-user experience isn’t as modern or intuitive as some of the newer tools on this list.
Reviewer's Segments
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
9
- Agile CRM
- Aircall
- Dropbox
- Dropbox Business
- Duda
- FreshBooks
- Gmail
- Google Analytics
- Google Tag Manager
- Intercom
- Intuit Mailchimp
- Loom
- Microsoft Excel
- Pinecone
- Pipedrive
- Salesforce Sales Cloud
- Site123
- Sitecore Experience Manager
- SnapEngage
- TeamViewer
- WhatsApp Business
- Xero
- Zendesk Support Suite
- Zoho Assist
- Zowie
Total integrations:
16
- Agile CRM
- Aircall
- Dropbox
- Dropbox Business
- Duda
- FreshBooks
- Gmail
- Google Analytics
- Google Tag Manager
- Intercom
- Intuit Mailchimp
- Loom
- Microsoft Excel
- Pinecone
- Pipedrive
- Salesforce Sales Cloud
- Site123
- Sitecore Experience Manager
- SnapEngage
- TeamViewer
- WhatsApp Business
- Xero
- Zendesk Support Suite
- Zoho Assist
- Zowie
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By ClickDesk Corp
- Located in Sunnyvale, California, United States
- Founded in 2011
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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