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HelpCrunch
4.7
( 204 )
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At a Glance
Overview
ClickDesk is a cloud-based, live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform. With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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HelpCrunch is a top-rated customer communication platform built especially for support teams and marketing teams. Among its top features include a live chat and chatbot that uses this highly customizable live chat widget as a visitor engagement and lead acquisition tool. It also features great au... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$15.00
/ month
Pro
$25.00
/ month
Unlimited
Contact Us
Reviewer's Segments
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Small Business
83.82%
Mid Market
15.2%
Enterprise
0.98%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
9
- Adobe Commerce (Magento Commerce)
- Agile CRM
- BigCommerce
- Drupal
- FreshBooks
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Tag Manager
- Intuit Mailchimp
- Joomla
- Pinecone
- Pipedrive
- PrestaShop
- Salesforce Sales Cloud
- Shopify
- Slack
- SnapEngage
- Squarespace
- Wix
- Xero
- Zapier
- Zendesk
Total integrations:
14
- Adobe Commerce (Magento Commerce)
- Agile CRM
- BigCommerce
- Drupal
- FreshBooks
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Tag Manager
- Intuit Mailchimp
- Joomla
- Pinecone
- Pipedrive
- PrestaShop
- Salesforce Sales Cloud
- Shopify
- Slack
- SnapEngage
- Squarespace
- Wix
- Xero
- Zapier
- Zendesk
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By ClickDesk Corp
- Located in Sunnyvale, California, United States
- Founded in 2011
- By HelpCrunch
- Located in San Francisco, CA, USA
- Founded in 2016
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