ClickDesk vs Pure Chat

Take a look at how ClickDesk and Pure Chat stack up against each other across pricing, features, and support using feedback from real users like yourself. ClickDesk scores 3.8 out of 5 from 47 reviews, while Pure Chat has been rated 4.3 out of 5 from 204 reviews.
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ClickDesk Logo

ClickDesk

3.8

( 47 )

Pure Chat Logo

Pure Chat

4.3

( 204 )

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At a Glance
ClickDesk Logo
ClickDesk
Starting at:
$14.99/month
Pure Chat Logo
Pure Chat
Starting at:
$10.00/month
Overview
ClickDesk Logo
ClickDesk
ClickDesk is a cloud-based,  live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform.  With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ClickDesk
View 5 images
ClickDesk Screenshots
ClickDesk screenshot 1
ClickDesk screenshot 2
ClickDesk screenshot 3
ClickDesk screenshot 4
ClickDesk screenshot 5
Pure Chat Logo
Pure Chat
Pure Chat is a platform for small and mid-sized organizations built to help engage their website visitors by using live chat software. The Pure Chat software is built to streamline the entire customer journey to share information with visitors, nurture leads, provide support, and deliver exceptio... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pure Chat
View 5 images
Pure Chat Screenshots
Pure Chat screenshot 1
Pure Chat screenshot 2
Pure Chat screenshot 3
Pure Chat screenshot 4
Pure Chat screenshot 5
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Pricing
ClickDesk Logo
ClickDesk
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
See all pricing
Pure Chat Logo
Pure Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Additional Users - Pro
$10.00
/ month
Additional Users - Growth
$15.00
/ month
Growth
$49.00
/ month
Pro
$99.00
/ month
See all pricing
Reviewer's Segments
ClickDesk Logo
ClickDesk
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Pure Chat Logo
Pure Chat
Small Business
56.37%
Mid Market
31.37%
Enterprise
12.25%
Deployment
ClickDesk Logo
ClickDesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Pure Chat Logo
Pure Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ClickDesk Logo
ClickDesk
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Pure Chat Logo
Pure Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
ClickDesk Logo
ClickDesk
  • Documentation
Pure Chat Logo
Pure Chat
  • Documentation
Integrations
ClickDesk Logo
ClickDesk
Total integrations: 9
  • Agile CRM
  • FreshBooks
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Pagecloud
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • SnapEngage
  • Squarespace
  • Xero
  • Zapier
Pure Chat Logo
Pure Chat
Total integrations: 8
  • Agile CRM
  • FreshBooks
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Pagecloud
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • SnapEngage
  • Squarespace
  • Xero
  • Zapier
Top Alternatives
ClickDesk Logo
ClickDesk
See all alternatives
Pure Chat Logo
Pure Chat
See all alternatives
Categories

No common categories found.

Company Details
ClickDesk Logo
ClickDesk
  • By ClickDesk Corp
  • Located in Sunnyvale, California, United States
  • Founded in 2011
Pure Chat Logo
Pure Chat
  • By Ruby Receptionists
  • Located in Portland, Oregon, United States
  • Founded in 2003