ClickDesk vs Helpshift

Take a look at how ClickDesk and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. ClickDesk scores 3.8 out of 5 from 47 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
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ClickDesk Logo

ClickDesk

3.8

( 47 )

Helpshift Logo

Helpshift

4.3

( 379 )

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At a Glance
ClickDesk Logo
ClickDesk
Starting at:
$14.99/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
ClickDesk Logo
ClickDesk
ClickDesk is a cloud-based,  live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform.  With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ClickDesk
View 5 images
ClickDesk Screenshots
ClickDesk screenshot 1
ClickDesk screenshot 2
ClickDesk screenshot 3
ClickDesk screenshot 4
ClickDesk screenshot 5
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
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Pricing
ClickDesk Logo
ClickDesk
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
ClickDesk Logo
ClickDesk
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
ClickDesk Logo
ClickDesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ClickDesk Logo
ClickDesk
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
ClickDesk Logo
ClickDesk
  • Documentation
Helpshift Logo
Helpshift
  • Documentation
Integrations
ClickDesk Logo
ClickDesk
Total integrations: 9
  • Agile CRM
  • AppsFlyer
  • Asana
  • Desk.com
  • Dropbox Business
  • FreshBooks
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Tag Manager
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pinecone
  • Playvox
  • Salesforce Sales Cloud
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SnapEngage
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Xero
  • Zapier
  • Zendesk
Helpshift Logo
Helpshift
Total integrations: 28
  • Agile CRM
  • AppsFlyer
  • Asana
  • Desk.com
  • Dropbox Business
  • FreshBooks
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Tag Manager
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Pinecone
  • Playvox
  • Salesforce Sales Cloud
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SnapEngage
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Xero
  • Zapier
  • Zendesk
Top Alternatives
ClickDesk Logo
ClickDesk
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
ClickDesk Logo
ClickDesk
  • By ClickDesk Corp
  • Located in Sunnyvale, California, United States
  • Founded in 2011
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012