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Help Scout
4.4
( 401 )
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At a Glance
Overview
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
Reviewer's Segments
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- Agile CRM
- BrightTALK
- Clearbit
- Close
- CloudTalk
- Contento
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Workspace
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Kinsta
- Microsoft 365
- ON24
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Shopify
- Sitecore Experience Manager
- Softr
- SurveyMonkey
- Testimonial
- WP Engine
- Zapier
- ZoomInfo Chat
- Zowie
Total integrations:
18
- Agile CRM
- BrightTALK
- Clearbit
- Close
- CloudTalk
- Contento
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Calendar
- Google Workspace
- Hostinger Website Builder
- HubSpot Marketing Hub
- Insightly CRM
- Intuit Mailchimp
- Kinsta
- Microsoft 365
- ON24
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Shopify
- Sitecore Experience Manager
- Softr
- SurveyMonkey
- Testimonial
- WP Engine
- Zapier
- ZoomInfo Chat
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software, Customer Self-Service Software, and Conversational Support Software.
Company Details
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
- By Drift.com, Inc.
- Located in Boston, MA, USA
- Founded in 2015
