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Help Scout
4.4
( 401 )
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At a Glance
Overview
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential anal... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$19.00
/ month
Growth
$49.00
/ month
Scale
$99.00
/ month
Reviewer's Segments
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Small Business
50.37%
Mid Market
40.96%
Enterprise
8.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
13
- Agile CRM
- Better Stack
- Calendar
- Clearbit
- Close
- CloudTalk
- Dialpad Talk
- Dropbox Business
- Gmail
- Google Workspace
- Helpdesk
- Intuit Mailchimp
- Jira
- Kinsta
- Microsoft 365
- Olark
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Retool
- SurveyMonkey
- SysTools IMAP Migration Tool
- Testimonial
- WhatsApp Business
- Zowie
Total integrations:
17
- Agile CRM
- Better Stack
- Calendar
- Clearbit
- Close
- CloudTalk
- Dialpad Talk
- Dropbox Business
- Gmail
- Google Workspace
- Helpdesk
- Intuit Mailchimp
- Jira
- Kinsta
- Microsoft 365
- Olark
- OnePageCRM
- PartnerStack
- Pinecone
- Provide Support Live Chat
- Retool
- SurveyMonkey
- SysTools IMAP Migration Tool
- Testimonial
- WhatsApp Business
- Zowie
Top Alternatives
Categories
Common categories include: Help Desk Software, Live Chat Software, Conversational Support Software, Shared Inbox Software, and Customer Communications Management Software.
Company Details
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
- By Front App, Inc.
- Located in San Francisco, California, United States
- Founded in 2013
