HubSpot Service Hub vs ClickDesk
Take a look at how HubSpot Service Hub and ClickDesk stack up against each other across pricing, features, and support using feedback from real users like yourself. HubSpot Service Hub scores 4.4 out of 5 from 2172 reviews, while ClickDesk has been rated 3.8 out of 5 from 47 reviews.
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At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
ClickDesk is a cloud-based, live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform. With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
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Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By ClickDesk Corp
- Located in Sunnyvale, California, United States
- Founded in 2011
