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Methodology
HubSpot Service Hub
4.4
( 2,172 )
HappyFox Chat
No reviews yet
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At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
HappyFox Chat is a software that lets users add live chat functionality to their website in just under a minute. With HappyFox, users only have to copy and past the javascript snippet to your website and users can get started. The platform is also intuitively designed and efficient, with unlimite... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$29.00
/ month
Growth
$49.00
/ month
Scale
$149.00
/ month
Scale Plus
$299.00
/ month
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
- The interface for end-users is pretty sleek
- It converts social media messages and chat messages into support tickets
- You can send customizable customer satisfaction surveys
- Higher pricing with no free tier
- No call management features
- Pricing is flexible but difficult to compare
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
10
- Airtable
- Asana
- Baremetrics
- Canva
- GitHub
- Gmail
- Google Sheets
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Shopify
- Stripe
- SurveyMonkey
- Trello
- WhatsApp Business
- Zapier
Total integrations:
8
- Airtable
- Asana
- Baremetrics
- Canva
- GitHub
- Gmail
- Google Sheets
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Shopify
- Stripe
- SurveyMonkey
- Trello
- WhatsApp Business
- Zapier
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By HappyFox, Inc.
- Located in Irvine, California, United States
- Founded in 2011
