Inbenta Chatbots vs Help Scout
Take a look at how Inbenta Chatbots and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. Inbenta Chatbots scores 4.0 out of 5 from 1 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
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5.0
(1)
$29.00/month
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At a Glance
Overview
Inbenta is a unique conversational AI platform built to help employees automate personalized interaction at scale with customers. The technology is made to provide quick and accurate answers, provide customers withhigh quality guides, allowing agents to deal with more complex queries. The goal is... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Reviewer's Segments
Small Business
0.0%
Mid Market
100.0%
Enterprise
0.0%
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
14
- Agile CRM
- Close
- CloudTalk
- Freshdesk
- Gmail
- Google Analytics
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Kinsta
- LiveChat
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Salesforce Service Cloud
- Shopify
- Slack
- SurveyMonkey
- Testimonial
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
- Zowie
Total integrations:
13
- Agile CRM
- Close
- CloudTalk
- Freshdesk
- Gmail
- Google Analytics
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Kinsta
- LiveChat
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Salesforce Service Cloud
- Shopify
- Slack
- SurveyMonkey
- Testimonial
- Twilio
- WhatsApp Business
- Zapier
- Zendesk
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Inbenta Holdings Inc.
- Located in Foster City, California, United States
- Founded in 2005
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
