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LiveChat vs Help Scout Comparison

LiveChat vs Help Scout Comparison
LiveChat
Help Scout

At a Glance

4.5

Live Chat Software

Starting at $24

Per Month

4.4

Help Desk Software

Starting at $25

Per Month

Overview

LiveChat

LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satisfac…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Help Scout

Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Starter

$24

Per Month

Team

$49

Per Month

Busniess

$69

Per Month

Pricing Available

Standard

$25

Per Month

Plus

$50

Per Month

Free Trial Available

Pricing Available

Pros & Cons

LiveChat Pros

There is not sufficient information

LiveChat Cons

There is not sufficient information

Help Scout Pros

There is not sufficient information

Help Scout Cons

There is not sufficient information

Screenshots

LiveChat

Help Scout

Videos

LiveChat

Help Scout

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Cloud, SaaS, Web-Based

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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