LiveChat vs Supportbench

Take a look at how LiveChat and Supportbench stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveChat scores 4.5 out of 5 from 747 reviews, while Supportbench has been rated 4.9 out of 5 from 80 reviews.
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LiveChat Logo

LiveChat

10% off first payment + 30 day trial
4.5
(747)
Supportbench Logo

Supportbench

4.9
(80)
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5.0
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At a Glance
LiveChat Logo
LiveChat
Starting at:
$24.00/month
Supportbench Logo
Supportbench
Pricing not provided by vendor
Overview
LiveChat Logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
LiveChat screenshot 1
LiveChat screenshot 2
LiveChat screenshot 3
LiveChat screenshot 4
LiveChat screenshot 5
LiveChat screenshot 6
Supportbench Logo
Supportbench
SupportBench is a customer support and service management platform that provides businesses with tools for managing customer interactions, tickets, and service level agreements (SLAs). It offers features such as multi-channel support, reporting, and analytics to help companies deliver personalize... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Supportbench - Supportbench Homepage
View 1 images
Supportbench Screenshots
Supportbench Homepage
Supportbench Homepage
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Pricing
LiveChat Logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
Supportbench Logo
Supportbench
No pricing information available
Reviewer's Segments
LiveChat Logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Supportbench Logo
Supportbench
Small Business
65.0%
Mid Market
26.25%
Enterprise
8.75%
Deployment
LiveChat Logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Supportbench Logo
Supportbench
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveChat Logo
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Supportbench Logo
Supportbench
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LiveChat Logo
LiveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Supportbench Logo
Supportbench
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LiveChat Logo
LiveChat
Total integrations: 26
  • 1CRM
  • Asana
  • Benchmark Email
  • Clearbit
  • Domain.com
  • Dropbox Business
  • Easywp
  • Facebook
  • Freshdesk
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Calendar
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Jira
  • Microsoft Teams
  • Omnisend
  • Pinecone
  • Salesforce Sales Cloud
  • Shift4Shop
  • Site123
  • Slack
  • Stripe
  • Survicate
  • TeamViewer
  • Trello
  • Twilio
  • Twitter
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zendesk
  • Zowie
Supportbench Logo
Supportbench
Total integrations: 16
  • 1CRM
  • Asana
  • Benchmark Email
  • Clearbit
  • Domain.com
  • Dropbox Business
  • Easywp
  • Facebook
  • Freshdesk
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Google Calendar
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Jira
  • Microsoft Teams
  • Omnisend
  • Pinecone
  • Salesforce Sales Cloud
  • Shift4Shop
  • Site123
  • Slack
  • Stripe
  • Survicate
  • TeamViewer
  • Trello
  • Twilio
  • Twitter
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zapier
  • Zendesk
  • Zowie
Top Alternatives
LiveChat Logo
LiveChat
See all alternatives
Supportbench Logo
Supportbench
See all alternatives
Categories
Company Details
LiveChat Logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002
Supportbench Logo
Supportbench
  • By Supportbench Services Inc.
  • Located in Vancouver, BC, Canada
  • Founded in 2015