LiveHelpNow vs Gold-Vision
Take a look at how LiveHelpNow and Gold-Vision stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveHelpNow scores 4.3 out of 5 from 150 reviews, while Gold-Vision has been rated 4.5 out of 5 from 4 reviews.
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At a Glance
Overview
LiveHelpNow is a full-service omnichannel software platform that can capably handle customer support, contact center, lead generation, and help desk needs. With LiveHelpNow, businesses get access to live chat, SMS text-to-chat, ticket management, chatbots, a knowledge base, social media messaging... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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For an all-in-one, complete CRM, marketing automation, and customer service solution, check out GreenRope. The platform is designed for businesses that want to combine sales, marketing, and operations into one, highly customizable software solution built for your business. GreenRope supports adva... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Management
$9.00
/ month
Ticket Management
$21.00
/ month
Live chat and texting
$21.00
/ month
Knowledge Base
$21.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$32.50
per seat / month
Professional
$60.00
per seat / month
Reviewer's Segments
Small Business
47.33%
Mid Market
34.67%
Enterprise
18.0%
Small Business
25.0%
Mid Market
25.0%
Enterprise
50.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Agile CRM
- BigCommerce
- Dotdigital
- Dropbox
- Drupal
- Eventbrite
- Gmail
- GoToWebinar
- Google Analytics
- Google Calendar
- Google Workspace
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Joomla
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Teams
- PandaDoc
- Pipedrive
- Shopify
- Slack
- Squarespace
- SurveyMonkey
- Wix
- Xero
- Zapier
Total integrations:
15
- Agile CRM
- BigCommerce
- Dotdigital
- Dropbox
- Drupal
- Eventbrite
- Gmail
- GoToWebinar
- Google Analytics
- Google Calendar
- Google Workspace
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Intuit Mailchimp
- Joomla
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Teams
- PandaDoc
- Pipedrive
- Shopify
- Slack
- Squarespace
- SurveyMonkey
- Wix
- Xero
- Zapier
Top Alternatives
Categories
Common categories include: Help Desk Software.
Company Details
- By LiveHelpNow, LLC
- Located in Wynnewood, Pennsylvania, United States
- Founded in 2003
- By Esteiro Business Solutions
- Located in Northamptonshire, United Kingdom
- Founded in 2001
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