LivePerson vs Drift

Take a look at how LivePerson and Drift stack up against each other across pricing, features, and support using feedback from real users like yourself. LivePerson scores 4.2 out of 5 from 158 reviews, while Drift has been rated 4.4 out of 5 from 1081 reviews.
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LivePerson logo

LivePerson

4.2
(158)
Drift logo

Drift

4.4
(1,081)
At a Glance
LivePerson logo
LivePerson
Starting at:
$599.00/month
Drift logo
Drift
Starting at:
$2500.00/month
Overview
LivePerson logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
Drift logo
Drift
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Drift
View 5 images
Drift Screenshots
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Pricing
LivePerson logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
Drift logo
Drift
Free trial available
Free plan available
Billing type Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
See all pricing
Reviewer's Segments
LivePerson logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Drift logo
Drift
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
LivePerson logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Drift logo
Drift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LivePerson logo
LivePerson
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Drift logo
Drift
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
LivePerson logo
LivePerson
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Drift logo
Drift
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
LivePerson logo
LivePerson
Total integrations: 5
  • Clearbit
  • Close
  • Contentful
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Microsoft 365
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Sitecore Experience Manager
  • SnapEngage
  • Softr
  • SugarCRM
  • Zapier
Drift logo
Drift
Total integrations: 13
  • Clearbit
  • Close
  • Contentful
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Microsoft 365
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Sitecore Experience Manager
  • SnapEngage
  • Softr
  • SugarCRM
  • Zapier
Top Alternatives
LivePerson logo
LivePerson
Drift logo
Drift
See all alternatives
Company Details
LivePerson logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995
Drift logo
Drift
  • By Drift.com, Inc.
  • Located in Boston, MA, USA
  • Founded in 2015