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LivePerson vs Drift

Take a look at how LivePerson and Drift stack up against each other across pricing, features, and support using feedback from real users like yourself. LivePerson scores 4.2 out of 5 from 158 reviews, while Drift has been rated 4.4 out of 5 from 1081 reviews.
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LivePerson Intelligent Virtual Assistants Software logo

LivePerson

4.2

( 158 )

Learn more
Drift Conversational Marketing Software logo

Drift

4.4

( 1,081 )

Learn more
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At a Glance
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Starting at:
$599.00/month
Intelligent Virtual Assistants Software
Drift Conversational Marketing Software logo
Drift
Starting at:
$2500.00/month
Conversational Marketing Software
Overview
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
LivePerson screenshot 1
LivePerson screenshot 2
LivePerson screenshot 3
LivePerson screenshot 4
LivePerson screenshot 5
Drift Conversational Marketing Software logo
Drift
Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Drift
View 5 images
Drift Screenshots
Drift screenshot 1
Drift screenshot 2
Drift screenshot 3
Drift screenshot 4
Drift screenshot 5
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Pricing
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
Drift Conversational Marketing Software logo
Drift
Free trial available
Free plan available
Billing type Recurring Subscription
Premium
$2500.00
/ month
Advanced
Contact Us
Enterprise
Contact Us
See all pricing
Reviewer's Segments
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Drift Conversational Marketing Software logo
Drift
Small Business
29.88%
Mid Market
50.97%
Enterprise
19.15%
Deployment
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Drift Conversational Marketing Software logo
Drift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Drift Conversational Marketing Software logo
Drift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • Documentation
Drift Conversational Marketing Software logo
Drift
  • Documentation
Integrations
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Total integrations: 5
  • BrightTALK
  • Clearbit
  • Close
  • Contentful
  • Contento
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Microsoft 365
  • ON24
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Sitecore Experience Manager
  • SnapEngage
  • Softr
  • SugarCRM
  • WP Engine
  • Zapier
  • ZoomInfo Chat
Drift Conversational Marketing Software logo
Drift
Total integrations: 18
  • BrightTALK
  • Clearbit
  • Close
  • Contentful
  • Contento
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Hostinger Website Builder
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Microsoft 365
  • ON24
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Sitecore Experience Manager
  • SnapEngage
  • Softr
  • SugarCRM
  • WP Engine
  • Zapier
  • ZoomInfo Chat
Top Alternatives
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
Drift Conversational Marketing Software logo
Drift
Categories

Common categories include: Conversational Marketing Software, Conversational Support Software, and Chatbots Software.

Company Details
LivePerson Intelligent Virtual Assistants Software logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995
Drift Conversational Marketing Software logo
Drift
  • By Drift.com, Inc.
  • Located in Boston, MA, USA
  • Founded in 2015