ManyChat vs Help.com

Take a look at how ManyChat and Help.com stack up against each other across pricing, features, and support using feedback from real users like yourself. ManyChat scores 4.6 out of 5 from 142 reviews, while Help.com has been rated 4.4 out of 5 from 5 reviews.
ManyChat logo

ManyChat

4.6
(142)
Help.com logo

Help.com

4.4
(5)
At a Glance
ManyChat logo
ManyChat
Starting at:
$15.00/month
Help.com logo
Help.com
Pricing not provided by vendor
Overview
ManyChat logo
ManyChat
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ManyChat
View 5 images
ManyChat Screenshots
Help.com logo
Help.com
Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help.com
View 2 images
Help.com Screenshots
Pricing
ManyChat logo
ManyChat
Free trial available
Free plan available
Billing type Recurring Subscription
Pro
$15.00
/ month
See all pricing
Help.com logo
Help.com
No pricing information available
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Reviewer's Segments
ManyChat logo
ManyChat
Small Business
90.14%
Mid Market
8.45%
Enterprise
1.41%
Help.com logo
Help.com
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Deployment
ManyChat logo
ManyChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help.com logo
Help.com
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ManyChat logo
ManyChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help.com logo
Help.com
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ManyChat logo
ManyChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Help.com logo
Help.com
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
ManyChat logo
ManyChat
See all alternatives
Help.com logo
Help.com
See all alternatives
Company Details
ManyChat logo
ManyChat
  • By ManyChat, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015
Help.com logo
Help.com
  • By Help.com
  • Located in Austin, Texas, United States
  • Founded in 2014