ManyChat vs Zoho Desk

Take a look at how ManyChat and Zoho Desk stack up against each other across pricing, features, and support using feedback from real users like yourself. ManyChat scores 4.6 out of 5 from 142 reviews, while Zoho Desk has been rated 4.4 out of 5 from 5205 reviews.
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ManyChat Logo

ManyChat

4.6
(142)
Zoho Desk Logo

Zoho Desk

4.4
(5,205)
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At a Glance
ManyChat Logo
ManyChat
Starting at:
$15.00/month
Zoho Desk Logo
Zoho Desk
Starting at:
$20.00/month
Overview
ManyChat Logo
ManyChat
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ManyChat
View 5 images
ManyChat Screenshots
ManyChat screenshot 1
ManyChat screenshot 2
ManyChat screenshot 3
ManyChat screenshot 4
ManyChat Homepage
ManyChat Homepage
Zoho Desk Logo
Zoho Desk
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer m... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho Desk
View 6 images
Zoho Desk Screenshots
Zoho Desk screenshot 1
Zoho Desk screenshot 2
Zoho Desk screenshot 3
Zoho Desk screenshot 4
Zoho Desk screenshot 5
Zoho Desk Homepage
Zoho Desk Homepage
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Pricing
ManyChat Logo
ManyChat
Free trial available
Free plan available
Billing type Recurring Subscription
Pro
$15.00
/ month
See all pricing
Zoho Desk Logo
Zoho Desk
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$20.00
/ month
Professional
$35.00
/ month
Enterprise
$50.00
/ month
See all pricing
Pros and Cons
ManyChat Logo
ManyChat
Pros

Not enough data available.

Cons

Not enough data available.

Zoho Desk Logo
Zoho Desk
Pros
  • There are plenty of reporting features that provide customer insights and agent performance data
  • A range of templates are available to help you respond to customers quickly and effectively
  • You get real-time insights into support operations
  • There’s a good free plan for new users
Cons
  • The wealth of features on offer can make it harder for beginners to pick up the software.
Reviewer's Segments
ManyChat Logo
ManyChat
Small Business
90.14%
Mid Market
8.45%
Enterprise
1.41%
Zoho Desk Logo
Zoho Desk
Small Business
71.7%
Mid Market
24.65%
Enterprise
3.65%
Deployment
ManyChat Logo
ManyChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Zoho Desk Logo
Zoho Desk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ManyChat Logo
ManyChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho Desk Logo
Zoho Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ManyChat Logo
ManyChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Desk Logo
Zoho Desk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
ManyChat Logo
ManyChat
Total integrations: 15
  • Adobe Connect
  • Asana
  • Bigin by Zoho CRM
  • Chatfuel
  • Clearbit
  • GoTo Connect
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Workspace
  • Grammarly
  • Helpdesk
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • Kit
  • Klaviyo
  • Microsoft Excel
  • Pinecone
  • Pipedrive
  • Ring Central
  • Shopify
  • Stripe
  • SurveyMonkey
  • TeamViewer
  • Twilio
  • Zapier
  • Zoho Assist
  • Zoho Bookings
  • Zoho Cliq
  • Zoho Creator
  • Zoho Flow
  • Zoho Forms
  • Zoho Marketing Automation
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • Zoho Subscriptions
  • Zoho Vault
Zoho Desk Logo
Zoho Desk
Total integrations: 27
  • Adobe Connect
  • Asana
  • Bigin by Zoho CRM
  • Chatfuel
  • Clearbit
  • GoTo Connect
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Workspace
  • Grammarly
  • Helpdesk
  • HubSpot
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • Kit
  • Klaviyo
  • Microsoft Excel
  • Pinecone
  • Pipedrive
  • Ring Central
  • Shopify
  • Stripe
  • SurveyMonkey
  • TeamViewer
  • Twilio
  • Zapier
  • Zoho Assist
  • Zoho Bookings
  • Zoho Cliq
  • Zoho Creator
  • Zoho Flow
  • Zoho Forms
  • Zoho Marketing Automation
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • Zoho Subscriptions
  • Zoho Vault
Top Alternatives
ManyChat Logo
ManyChat
See all alternatives
Zoho Desk Logo
Zoho Desk
See all alternatives
Company Details
ManyChat Logo
ManyChat
  • By ManyChat, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015
Zoho Desk Logo
Zoho Desk
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000