Olark vs Chatter

Take a look at how Olark and Chatter stack up against each other across pricing, features, and support using feedback from real users like yourself. Olark scores 4.3 out of 5 from 223 reviews, while Chatter has been rated 4.1 out of 5 from 942 reviews.
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Olark Logo

Olark

4.3
(223)
Chatter Logo

Chatter

4.1
(942)
At a Glance
Olark Logo
Olark
Starting at:
$29.00/month
Chatter Logo
Chatter
Starting at:
$15.00/month
Overview
Olark Logo
Olark
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Olark
View 5 images
Olark Screenshots
Chatter Logo
Chatter
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Chatter
View 5 images
Chatter Screenshots
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Pricing
Olark Logo
Olark
Free trial available
Free plan available
Billing type Recurring Subscription
Full-featured live chat
$29.00
/ month
See all pricing
Chatter Logo
Chatter
Free trial available
Free plan available
Billing type Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
See all pricing
Reviewer's Segments
Olark Logo
Olark
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Chatter Logo
Chatter
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
Olark Logo
Olark
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Chatter Logo
Chatter
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Olark Logo
Olark
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Chatter Logo
Chatter
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Olark Logo
Olark
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatter Logo
Chatter
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Olark Logo
Olark
Total integrations: 19
  • AgilePoint NX
  • Asana
  • Box
  • Cyclr
  • Desk.com
  • DocuSign
  • Domain.com
  • Dropbox
  • Front
  • GitHub
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Workspace
  • Groove
  • Highrise
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jira
  • Kissmetrics
  • Microsoft Teams
  • Nimble
  • Pagecloud
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • SnapEngage
  • Thinkific Plus
  • Trello
  • Workday
  • Zapier
  • Zendesk
  • Zoom
Chatter Logo
Chatter
Total integrations: 17
  • AgilePoint NX
  • Asana
  • Box
  • Cyclr
  • Desk.com
  • DocuSign
  • Domain.com
  • Dropbox
  • Front
  • GitHub
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Workspace
  • Groove
  • Highrise
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Jira
  • Kissmetrics
  • Microsoft Teams
  • Nimble
  • Pagecloud
  • Pinecone
  • Salesforce Sales Cloud
  • Shopify
  • Sitecore Experience Manager
  • Slack
  • SnapEngage
  • Thinkific Plus
  • Trello
  • Workday
  • Zapier
  • Zendesk
  • Zoom
Top Alternatives
Olark Logo
Olark
See all alternatives
Chatter Logo
Chatter
See all alternatives
Company Details
Olark Logo
Olark
  • By Olark
  • Located in Ann Arbor, Michigan, United States
  • Founded in 2009
Chatter Logo
Chatter
  • By Salesforce
  • Located in San Francisco, California
  • Founded in 1999