Pipefy vs Help Scout

Take a look at how Pipefy and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. Pipefy scores 4.6 out of 5 from 223 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
Pipefy Logo

Pipefy

4.6
(223)
Help Scout Logo

Help Scout

4.4
(401)
At a Glance
Pipefy Logo
Pipefy
Starting at:
$23.00/month
Help Scout Logo
Help Scout
Starting at:
$25.00/month
Overview
Pipefy Logo
Pipefy
Pipefy is a process management software that helps teams of all sizes create automated workflows and streamline their work. It lets frontline employees independently build customized processes, apply their own conditions and business rules to automate manual activities, control SLAs, collaborate ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pipefy
View 6 images
Pipefy Screenshots
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Pipefy Logo
Pipefy
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$0.00
/ month
Business
$23.00
/ month
Enterprise
$38.00
/ month
Unlimited
Contact Us
See all pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
Reviewer's Segments
Pipefy Logo
Pipefy
Small Business
52.02%
Mid Market
26.91%
Enterprise
21.08%
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
Pipefy Logo
Pipefy
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Pipefy Logo
Pipefy
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Pipefy Logo
Pipefy
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Pipefy Logo
Pipefy
Total integrations: 8
  • Agile CRM
  • Clearbit
  • Close
  • CloudTalk
  • Gmail
  • Google Workspace
  • Intuit Mailchimp
  • Microsoft Excel
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Quickbase
  • Salesforce Platform
  • ServiceNow App Engine
  • SurveyMonkey
  • Testimonial
  • Zowie
Help Scout Logo
Help Scout
Total integrations: 12
  • Agile CRM
  • Clearbit
  • Close
  • CloudTalk
  • Gmail
  • Google Workspace
  • Intuit Mailchimp
  • Microsoft Excel
  • OnePageCRM
  • PartnerStack
  • Provide Support Live Chat
  • Quickbase
  • Salesforce Platform
  • ServiceNow App Engine
  • SurveyMonkey
  • Testimonial
  • Zowie
Top Alternatives
Pipefy Logo
Pipefy
See all alternatives
Help Scout Logo
Help Scout
See all alternatives
Company Details
Pipefy Logo
Pipefy
  • By Pipefy
  • Located in San Francisco, California, United States
  • Founded in 2015
Help Scout Logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011