Front vs Pure Chat

Take a look at how Front and Pure Chat stack up against each other across pricing, features, and support using feedback from real users like yourself. Front scores 4.7 out of 5 from 2019 reviews, while Pure Chat has been rated 4.3 out of 5 from 204 reviews.
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Front Shared Inbox Software logo

Front

4.7
Pure Chat Live Chat Software logo

Pure Chat

4.3

( 204 )

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At a Glance
Front Shared Inbox Software logo
Front
Starting at:
$19.00/month
Pure Chat Live Chat Software logo
Pure Chat
Starting at:
$10.00/month
Overview
Front Shared Inbox Software logo
Front
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential anal... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Front
View 5 images
Front Screenshots
Front screenshot 1
Front screenshot 2
Front screenshot 3
Front screenshot 4
Front screenshot 5
Pure Chat Live Chat Software logo
Pure Chat
Pure Chat is a platform for small and mid-sized organizations built to help engage their website visitors by using live chat software. The Pure Chat software is built to streamline the entire customer journey to share information with visitors, nurture leads, provide support, and deliver exceptio... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pure Chat
View 5 images
Pure Chat Screenshots
Pure Chat screenshot 1
Pure Chat screenshot 2
Pure Chat screenshot 3
Pure Chat screenshot 4
Pure Chat screenshot 5
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Pricing
Front Shared Inbox Software logo
Front
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$19.00
/ month
Growth
$49.00
/ month
Scale
$99.00
/ month
See all pricing
Pure Chat Live Chat Software logo
Pure Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Additional Users - Pro
$10.00
/ month
Additional Users - Growth
$15.00
/ month
Growth
$49.00
/ month
Pro
$99.00
/ month
See all pricing
Reviewer's Segments
Front Shared Inbox Software logo
Front
Small Business
50.37%
Mid Market
40.96%
Enterprise
8.67%
Pure Chat Live Chat Software logo
Pure Chat
Small Business
56.37%
Mid Market
31.37%
Enterprise
12.25%
Deployment
Front Shared Inbox Software logo
Front
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Pure Chat Live Chat Software logo
Pure Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Front Shared Inbox Software logo
Front
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Pure Chat Live Chat Software logo
Pure Chat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Front Shared Inbox Software logo
Front
  • Documentation
Pure Chat Live Chat Software logo
Pure Chat
  • Documentation
Integrations
Front Shared Inbox Software logo
Front
Total integrations: 18
  • Better Stack
  • Calendar
  • Clearbit
  • CloudTalk
  • Dialpad Talk
  • Dropbox Business
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Helpdesk
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • KrispCall
  • Microsoft 365
  • Olark
  • Pagecloud
  • Pinecone
  • Retool
  • Shopify
  • Squarespace
  • SysTools IMAP Migration Tool
  • Testimonial
  • WhatsApp Business
  • Zapier
Pure Chat Live Chat Software logo
Pure Chat
Total integrations: 8
  • Better Stack
  • Calendar
  • Clearbit
  • CloudTalk
  • Dialpad Talk
  • Dropbox Business
  • Gmail
  • Google Analytics 360 Formerly Google Analytics Premium
  • Helpdesk
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • KrispCall
  • Microsoft 365
  • Olark
  • Pagecloud
  • Pinecone
  • Retool
  • Shopify
  • Squarespace
  • SysTools IMAP Migration Tool
  • Testimonial
  • WhatsApp Business
  • Zapier
Top Alternatives
Front Shared Inbox Software logo
Front
Pure Chat Live Chat Software logo
Pure Chat
See all alternatives
Company Details
Front Shared Inbox Software logo
Front
  • By Front App, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2013
Pure Chat Live Chat Software logo
Pure Chat
  • By Ruby Receptionists
  • Located in Portland, Oregon, United States
  • Founded in 2003