Pure Chat vs Olark

Take a look at how Pure Chat and Olark stack up against each other across pricing, features, and support using feedback from real users like yourself. Pure Chat scores 4.3 out of 5 from 204 reviews, while Olark has been rated 4.3 out of 5 from 223 reviews.
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Pure Chat logo

Pure Chat

4.3
(204)
Olark logo

Olark

4.3
(223)
At a Glance
Pure Chat logo
Pure Chat
Starting at:
$10.00/month
Olark logo
Olark
Starting at:
$29.00/month
Overview
Pure Chat logo
Pure Chat
Pure Chat is a platform for small and mid-sized organizations built to help engage their website visitors by using live chat software. The Pure Chat software is built to streamline the entire customer journey to share information with visitors, nurture leads, provide support, and deliver exceptio... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pure Chat
View 5 images
Pure Chat Screenshots
Olark logo
Olark
Olark is WCAG 2.0 AA compliant, accessible, and GDPR-ready platform touted as the best way to help boost business sales, solve issues and understand your customers. It gives customers the answers they need immediately and helps deliver powerful insights about what they want to build lasting custo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Olark
View 5 images
Olark Screenshots
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Pricing
Pure Chat logo
Pure Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Additional Users - Pro
$10.00
/ month
Additional Users - Growth
$15.00
/ month
Growth
$49.00
/ month
Pro
$99.00
/ month
See all pricing
Olark logo
Olark
Free trial available
Free plan available
Billing type Recurring Subscription
Full-featured live chat
$29.00
/ month
See all pricing
Reviewer's Segments
Pure Chat logo
Pure Chat
Small Business
56.37%
Mid Market
31.37%
Enterprise
12.25%
Olark logo
Olark
Small Business
50.67%
Mid Market
43.95%
Enterprise
5.38%
Deployment
Pure Chat logo
Pure Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Olark logo
Olark
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Pure Chat logo
Pure Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Olark logo
Olark
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Pure Chat logo
Pure Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Olark logo
Olark
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Pure Chat logo
Pure Chat
Total integrations: 18
  • Basecamp
  • BigCommerce
  • Capsule CRM
  • Constant Contact
  • Desk.com
  • Drupal
  • Front
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Groove
  • Help Scout
  • Highrise
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Joomla
  • Nimble
  • Pipedrive
  • Shopify
  • Slack
  • Squarespace
  • SugarCRM
  • Trello
  • Wix
  • Zapier
  • Zendesk
Olark logo
Olark
Total integrations: 22
  • Basecamp
  • BigCommerce
  • Capsule CRM
  • Constant Contact
  • Desk.com
  • Drupal
  • Front
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Groove
  • Help Scout
  • Highrise
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Insightly CRM
  • Intuit Mailchimp
  • Joomla
  • Nimble
  • Pipedrive
  • Shopify
  • Slack
  • Squarespace
  • SugarCRM
  • Trello
  • Wix
  • Zapier
  • Zendesk
Top Alternatives
Pure Chat logo
Pure Chat
See all alternatives
Olark logo
Olark
See all alternatives
Categories

Common categories include: Live Chat Software.

Company Details
Pure Chat logo
Pure Chat
  • By Ruby Receptionists
  • Located in Portland, Oregon, United States
  • Founded in 2003
Olark logo
Olark
  • By Olark
  • Located in Ann Arbor, Michigan, United States
  • Founded in 2009