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Respond.io vs Freshchat Comparison

Respond.io vs Freshchat Comparison

Respond.io
Freshchat

At a Glance

4.5

Customer Communications Management Software

Starting at $99

Per Month

4.4

Live Chat Software

Starting at $15

Per Month

Overview

Respond.io

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It’s highly customizable and handles high volume messages.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Freshchat

Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platforms…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Team

$99

Per Month

Business

$299

Per Month

Enterprise

Custom

Per Month

Free Trial Available

Pricing Available

Growth

$15

Per Month

Pro

$39

Per Month

Enterprise

$69.00

Per Month

started

$0

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Respond.io Pros

There is not sufficient information

Respond.io Cons

There is not sufficient information

Freshchat Pros

There is not sufficient information

Freshchat Cons

There is not sufficient information

Screenshots

Respond.io

Freshchat

Videos

Respond.io

Get Started With respond.io 🎉

Freshchat

Freshchat – WhatsApp integration

Top Alternatives

Freshdesk

4.4

Starting at $0

Per Month

Help Scout

4.4

Starting at $25

Per Month

Podium

4.6

Starting at $289

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Mobile Web

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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