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Respond.io vs Help Scout Comparison

Respond.io vs Help Scout Comparison

Respond.io
Help Scout

At a Glance

4.5

Customer Communications Management Software

Starting at $99

Per Month

4.4

Help Desk Software

Starting at $25

Per Month

Overview

Respond.io

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It’s highly customizable and handles high volume messages.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Help Scout

Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Team

$99

Per Month

Business

$299

Per Month

Enterprise

Custom

Per Month

Free Trial Available

Pricing Available

Standard

$25

Per Month

Plus

$50

Per Month

Free Trial Available

Pricing Available

Pros & Cons

Respond.io Pros

There is not sufficient information

Respond.io Cons

There is not sufficient information

Help Scout Pros

There is not sufficient information

Help Scout Cons

There is not sufficient information

Screenshots

Respond.io

Help Scout

Videos

Respond.io

Get Started With respond.io 🎉

Help Scout

Careers at Help Scout

Top Alternatives

Freshdesk

4.4

Starting at $0

Per Month

Help Scout

4.4

Starting at $25

Per Month

Podium

4.6

Starting at $289

Per Month

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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