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At a Glance
Overview
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Reviewer's Segments
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
11
- Agile CRM
- Close
- CloudTalk
- Copper
- Gmail
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- Kinsta
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Salesforce Sales Cloud
- Shopify
- SurveyMonkey
- Testimonial
- Twilio
- WhatsApp Business
- Zowie
Total integrations:
13
- Agile CRM
- Close
- CloudTalk
- Copper
- Gmail
- Google Workspace
- HubSpot
- Intercom
- Intuit Mailchimp
- Joomla
- Kinsta
- Microsoft Teams
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- Salesforce Sales Cloud
- Shopify
- SurveyMonkey
- Testimonial
- Twilio
- WhatsApp Business
- Zowie
Top Alternatives
Categories
Common categories include: Customer Communications Management Software, Help Desk Software, Conversational Support Software, and Shared Inbox Software.
Company Details
- By respond.io
- Located in Kuala Lumpur, Malaysia
- Founded in 2017
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
