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Respond.io vs Helpshift Comparison

Respond.io vs Helpshift Comparison

Respond.io
Helpshift

At a Glance

4.5

Customer Communications Management Software

Starting at $99

Per Month

4.3

Live Chat Software

Starting at $0

Per Month

Overview

Respond.io

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It’s highly customizable and handles high volume messages.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Helpshift

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Team

$99

Per Month

Business

$299

Per Month

Enterprise

Custom

Per Month

Free Trial Available

Pricing Available

Feedback +Plan

$0

Per Month

Starter Plan

$150

Per Month

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Respond.io Pros

There is not sufficient information

Respond.io Cons

There is not sufficient information

Helpshift Pros

There is not sufficient information

Helpshift Cons

There is not sufficient information

Screenshots

Respond.io

Helpshift

Videos

Respond.io

Get Started With respond.io 🎉

Helpshift

How Automation Creates Proactive Support Featuring Helpshift Kolibri Games AppFollow Webinar

Top Alternatives

Freshdesk

4.4

Starting at $0

Per Month

Help Scout

4.4

Starting at $25

Per Month

Podium

4.6

Starting at $289

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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