Respond.io vs Helpshift

Take a look at how Respond.io and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Respond.io scores 4.8 out of 5 from 152 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.

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Respond.io

4.8

(152)

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Helpshift

4.3

(379)

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At a Glance

Respond.io

Starting at:

$99.00/month

4.8

(152)

Customer Communications Management Software

Helpshift

Starting at:

$150.00/month

4.3

(379)

Live Chat Software

Overview

Respond.io

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, et... Learn more

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more

Capabilities

AI Enabled
API Available
Open Source
CLI Available

Images

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Helpshift

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the... Learn more

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more

Capabilities