Respond.io vs LiveChat

Take a look at how Respond.io and LiveChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Respond.io scores 4.8 out of 5 from 152 reviews, while LiveChat has been rated 4.5 out of 5 from 747 reviews.
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Respond.io Logo

Respond.io

4.8
(152)
LiveChat Logo

LiveChat

10% off first payment + 30 day trial
4.5
(747)
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At a Glance
Respond.io Logo
Respond.io
Starting at:
$99.00/month
LiveChat Logo
LiveChat
Starting at:
$24.00/month
Overview
Respond.io Logo
Respond.io
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Respond.io
View 7 images
Respond.io Screenshots
Respond.io screenshot 1
Respond.io screenshot 2
Respond.io screenshot 3
Respond.io screenshot 4
Respond.io screenshot 5
Respond.io screenshot 6
Respond.io Homepage
Respond.io Homepage
LiveChat Logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
LiveChat screenshot 1
LiveChat screenshot 2
LiveChat screenshot 3
LiveChat screenshot 4
LiveChat screenshot 5
LiveChat screenshot 6
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Pricing
Respond.io Logo
Respond.io
Free trial available
Free plan available
Billing type Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
See all pricing
LiveChat Logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Respond.io Logo
Respond.io
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
LiveChat Logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
Respond.io Logo
Respond.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LiveChat Logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Respond.io Logo
Respond.io
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LiveChat Logo
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Respond.io Logo
Respond.io
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LiveChat Logo
LiveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Respond.io Logo
Respond.io
Total integrations: 11
  • 1CRM
  • Benchmark Email
  • Clearbit
  • Copper
  • Domain.com
  • Dropbox Business
  • Easywp
  • Gmail
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • Microsoft Teams
  • Omnisend
  • Pinecone
  • Salesforce Sales Cloud
  • Shift4Shop
  • Shopify
  • Site123
  • Survicate
  • TeamViewer
  • Twilio
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zowie
LiveChat Logo
LiveChat
Total integrations: 26
  • 1CRM
  • Benchmark Email
  • Clearbit
  • Copper
  • Domain.com
  • Dropbox Business
  • Easywp
  • Gmail
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • Microsoft Teams
  • Omnisend
  • Pinecone
  • Salesforce Sales Cloud
  • Shift4Shop
  • Shopify
  • Site123
  • Survicate
  • TeamViewer
  • Twilio
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zowie
Top Alternatives
Respond.io Logo
Respond.io
See all alternatives
LiveChat Logo
LiveChat
See all alternatives
Company Details
Respond.io Logo
Respond.io
  • By respond.io
  • Located in Kuala Lumpur, Malaysia
  • Founded in 2017
LiveChat Logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002