LiveChat vs Respond.io

Take a look at how LiveChat and Respond.io stack up against each other across pricing, features, and support using feedback from real users like yourself. LiveChat scores 4.5 out of 5 from 747 reviews, while Respond.io has been rated 4.8 out of 5 from 152 reviews.
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LiveChat Live Chat Software logo

LiveChat

10% off first payment + 30 day trial
4.5

( 747 )

Respond.io Customer Communications Management Software logo

Respond.io

4.8

( 152 )

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At a Glance
LiveChat Live Chat Software logo
LiveChat
Starting at:
$24.00/month
Respond.io Customer Communications Management Software logo
Respond.io
Starting at:
$99.00/month
Overview
LiveChat Live Chat Software logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
LiveChat screenshot 1
LiveChat screenshot 2
LiveChat screenshot 3
LiveChat screenshot 4
LiveChat screenshot 5
LiveChat screenshot 6
Respond.io Customer Communications Management Software logo
Respond.io
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Respond.io
View 7 images
Respond.io Screenshots
Respond.io screenshot 1
Respond.io screenshot 2
Respond.io screenshot 3
Respond.io screenshot 4
Respond.io screenshot 5
Respond.io screenshot 6
Respond.io Homepage
Respond.io Homepage
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Pricing
LiveChat Live Chat Software logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
Respond.io Customer Communications Management Software logo
Respond.io
Free trial available
Free plan available
Billing type Recurring Subscription
Enterprise
$0.00
/ month
Team
$99.00
/ month
Business
$299.00
/ month
See all pricing
Reviewer's Segments
LiveChat Live Chat Software logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Respond.io Customer Communications Management Software logo
Respond.io
Small Business
75.0%
Mid Market
22.37%
Enterprise
2.63%
Deployment
LiveChat Live Chat Software logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Respond.io Customer Communications Management Software logo
Respond.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
LiveChat Live Chat Software logo
LiveChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Respond.io Customer Communications Management Software logo
Respond.io
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
LiveChat Live Chat Software logo
LiveChat
  • Documentation
Respond.io Customer Communications Management Software logo
Respond.io
  • Documentation
Integrations
LiveChat Live Chat Software logo
LiveChat
Total integrations: 29
  • 1CRM
  • Benchmark Email
  • Clearbit
  • Copper
  • Domain.com
  • Dropbox Business
  • Easywp
  • Getscreen.me
  • Gmail
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • Microsoft Teams
  • Omnisend
  • Pinecone
  • Salesforce Sales Cloud
  • Shift
  • Shift4Shop
  • Shopify
  • Site123
  • Survicate
  • TeamViewer
  • Twilio
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zendesk CRM
  • Zowie
Respond.io Customer Communications Management Software logo
Respond.io
Total integrations: 11
  • 1CRM
  • Benchmark Email
  • Clearbit
  • Copper
  • Domain.com
  • Dropbox Business
  • Easywp
  • Getscreen.me
  • Gmail
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Joomla
  • Microsoft Teams
  • Omnisend
  • Pinecone
  • Salesforce Sales Cloud
  • Shift
  • Shift4Shop
  • Shopify
  • Site123
  • Survicate
  • TeamViewer
  • Twilio
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zendesk CRM
  • Zowie
Top Alternatives
LiveChat Live Chat Software logo
LiveChat
See all alternatives
Respond.io Customer Communications Management Software logo
Respond.io
Company Details
LiveChat Live Chat Software logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002
Respond.io Customer Communications Management Software logo
Respond.io
  • By respond.io
  • Located in Kuala Lumpur, Malaysia
  • Founded in 2017