Salesforce Sales Cloud vs Bitrix24
Take a look at how
Salesforce Sales Cloud
and
Bitrix24
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Salesforce Sales Cloud
scores
4.4
out of 5 from
18560
reviews, while
Bitrix24
has been rated
4.1
out of 5 from
515
reviews.
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offers objective and comprehensive comparisons to help you find the best
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At a Glance
Overview
Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Pros and Cons
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Reviewer's Segments
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
39
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- Calendar
- Chat2Desk
- ChatArt
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- Dropbox Business
- Emma
- Gmail
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Leadpages
- LivePerson
- MyOwnConference
- ON24
- Okta
- OneDrive
- Pinecone
- Respond.io
- Ring Central
- Rocketlane
- SE Ranking
- Salesforce Marketing Cloud
- Shift4Shop
- Shopify
- Site123
- Smith.ai Live Website Chat
- SnapEngage
- SpatialChat
- Stripe
- Supportbench
- Userlike
- Wappalyzer
- WordPress.com
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
- iSpring Learn
- tawk.to
Total integrations:
24
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- Calendar
- Chat2Desk
- ChatArt
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- Dropbox Business
- Emma
- Gmail
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Leadpages
- LivePerson
- MyOwnConference
- ON24
- Okta
- OneDrive
- Pinecone
- Respond.io
- Ring Central
- Rocketlane
- SE Ranking
- Salesforce Marketing Cloud
- Shift4Shop
- Shopify
- Site123
- Smith.ai Live Website Chat
- SnapEngage
- SpatialChat
- Stripe
- Supportbench
- Userlike
- Wappalyzer
- WordPress.com
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
- iSpring Learn
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
